Job Description
Under indirect supervision, performs cashiering and servicing of employees, patients, and customers; collects cash and other payment types.
Essential Responsibilities:
- Greets and assists customers in a courteous, pleasant, and business-like manner.
- Verifies cash at beginning and ending of each register opening and closing; informs supervisor of any discrepancies.
- Collects cash, checks or meal vouchers for food items; processes debit/charge cards; issues receipts; counts back change and provides receipt to customers.
- Refunds customers for overpayment of services and/or vending machine refunds within authorized limits; obtains all appropriate documents and signatures.
- Maintains accurate menu price lists; adjusts for coverage or prices changes.
- Prints end of shift reports from register.
- Operates standard office and POS equipment.
- Ensures functionality of equipment; informs supervisor of any malfunctions.
- Maintains a clean and sanitary work station and in dining area.
- Assists with restocking supplies in the dining and serving area.
- Assists in the servery area which may include: serving hot items and assembling simple menu items.
- Investigates, resolves or performs follow-up on complaints concerning cashier area; refers difficult problems to manager.
Basic Qualifications: Experience
- N/A
- High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
- N/A
- Demonstrated knowledge of and skill in the ability to operate basic POS (cash register) equipment, cash handling (accepting and counting change, customer service, conflict resolution, decision making, interpersonal relations, oral communication, problem solving, teamwork.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking, understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.
- Six (6) months cashier or related experience.
- Associates degree in related field.
Under indirect supervision, performs cashiering and servicing of employees, patients, and customers; collects cash and other payment types.
Essential Responsibilities:
- Greets and assists customers in a courteous, pleasant, and business-like manner.
- Verifies cash at beginning and ending of each register opening and closing; informs supervisor of any discrepancies.
- Collects cash, checks or meal vouchers for food items; processes debit/charge cards; issues receipts; counts back change and provides receipt to customers.
- Refunds customers for overpayment of services and/or vending machine refunds within authorized limits; obtains all appropriate documents and signatures.
- Maintains accurate menu price lists; adjusts for coverage or prices changes.
- Prints end of shift reports from register.
- Operates standard office and POS equipment.
- Ensures functionality of equipment; informs supervisor of any malfunctions.
- Maintains a clean and sanitary work station and in dining area.
- Assists with restocking supplies in the dining and serving area.
- Assists in the servery area which may include: serving hot items and assembling simple menu items.
- Investigates, resolves or performs follow-up on complaints concerning cashier area; refers difficult problems to manager.
Basic Qualifications: Experience
- N/A
- High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements.
- N/A
- Demonstrated knowledge of and skill in the ability to operate basic POS (cash register) equipment, cash handling (accepting and counting change, customer service, conflict resolution, decision making, interpersonal relations, oral communication, problem solving, teamwork.
- Talking to co-workers, customers, outside vendors, and on the telephone.
- Reading, writing, speaking, understanding English.
- Training/giving and receiving instructions.
- Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness.
- Six (6) months cashier or related experience.
- Associates degree in related field.
About Kaiser Permanente
At Kaiser Permanente, we’re all focused on helping people and providing high-quality, affordable health care services and to improve the health of our members and the communities we serve. Across our organization, we’re fiercely committed to our members, our mission, our communities, and each other. We know that each part of the Kaiser Permanente team is essential to our success. Together, we are more than 235,000 dedicated professionals working to advance Kaiser Permanente’s commitment to delivering a healthier tomorrow.
Driven by our collective passion at Kaiser Permanente, we strive to make health care more innovative and compassionate. With the wellness of our patients and our communities at heart, we work to revolutionize health and care from more than 650 locations in 8 states and D.C.
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