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Client Relationship Manager III

Full-Time

Job Description

Job Family

Client Advisory Services

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

Job Description Summary

Provide customers with personalized ongoing financial advice customized to meet immediate and long-term financial goals by leveraging a broad range of Transamerica and third-party product solutions and services.

Job Description

Responsibilities

  • Provide professional financial advice to a virtual customer base through the Virtual Advice Center in areas such as retirement planning and financial wellness (e.g. life, advisory, annuity, IRA rollover).
  • Manage and build client relationships by providing a needs-based approach to long term financial planning.
  • Assist clients nearing retirement with high AUM and complex financial situations, often requiring financial planning analysis. Handle the most complex planning needs.
  • Provide customers with education, guidance, and transparency around the analysis and solutions offered; assist with decision making.
  • Ensure customer values and expectations are understood and remain at the forefront of the relationship.
  • Work with specialists and fulfillment team members to implement recommended product solutions.
  • Proactively manage multiple ongoing relationships through regular follow-up calls to review customer goals and satisfaction with services.
  • Keep abreast of product, policies and regulations.
  • Coach and mentor less experienced team members as needed.


Qualifications

  • Bachelor’s degree in a business field or equivalent professional experience
  • Ten years of financial advisor experience, including comprehensive retirement/financial planning
  • Expert level knowledge of financial products
  • FINRA Series 6 or 7, 63 and 65 or 66; (or) Series 6, 63 and 65; (or) Series 7 and 66; (required to be approved to do business in all states)
  • Life, LTC, and Annuity licenses
  • CRCP
  • Ability to articulate complex personal finance, investment, insurance, tax, and estate planning topics in layman terms
  • Strong analytical and problem-solving skills and the ability to engage with customers, ask questions, share thoughts, and offer solutions
  • Outstanding communication, presentation, time-management, and organizational skills
  • Customer service, interpersonal, and listening skills to effectively communicate with customers, earn trust and build lasting relationships
  • Proactive contributing team player able to work in a fast-paced environment
  • Proficient using MS Office and financial planning tools


Preferred Qualifications

  • CFP
  • Experience with Salesforce


Working Conditions

  • Remote (Field/Travel) Environment


Compensation

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

Total Compensation for this role is estimated to be $125,000 - $150,00 per year.

Base Compensation:

The salary for this position ranges from $70,000 to $75,500 annually.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 5%.

Commissions:

This position may be eligible to earn commissions based on applicable sales incentive plan(s). All details pertaining to the calculation and payment of those commissions are available in the individual provisions of the sales incentive plan that applies

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

  • Competitive Pay

  • Bonus for Eligible Employees

Benefits Package

  • Pension Plan

  • 401k Match

  • Employee Stock Purchase Plan

  • Tuition Reimbursement

  • Disability Insurance

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Employee Discounts

  • Career Training & Development Opportunities

Health and Work/Life Balance Benefits

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.

  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

  • Adoption Assistance

  • Employee Assistance Program

  • Back-Up Care Program

  • PTO for Volunteer Hours

  • Employee Matching Gifts Program

  • Employee Resource Groups

  • Inclusion and Diversity Programs

  • Employee Recognition Program

  • Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023

PDN-a161b0b3-ae60-4a3a-8a30-a4ea61ca53cc

Job Family

Client Advisory Services

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.

Job Description Summary

Provide customers with personalized ongoing financial advice customized to meet immediate and long-term financial goals by leveraging a broad range of Transamerica and third-party product solutions and services.

Job Description

Responsibilities

  • Provide professional financial advice to a virtual customer base through the Virtual Advice Center in areas such as retirement planning and financial wellness (e.g. life, advisory, annuity, IRA rollover).
  • Manage and build client relationships by providing a needs-based approach to long term financial planning.
  • Assist clients nearing retirement with high AUM and complex financial situations, often requiring financial planning analysis. Handle the most complex planning needs.
  • Provide customers with education, guidance, and transparency around the analysis and solutions offered; assist with decision making.
  • Ensure customer values and expectations are understood and remain at the forefront of the relationship.
  • Work with specialists and fulfillment team members to implement recommended product solutions.
  • Proactively manage multiple ongoing relationships through regular follow-up calls to review customer goals and satisfaction with services.
  • Keep abreast of product, policies and regulations.
  • Coach and mentor less experienced team members as needed.


Qualifications

  • Bachelor’s degree in a business field or equivalent professional experience
  • Ten years of financial advisor experience, including comprehensive retirement/financial planning
  • Expert level knowledge of financial products
  • FINRA Series 6 or 7, 63 and 65 or 66; (or) Series 6, 63 and 65; (or) Series 7 and 66; (required to be approved to do business in all states)
  • Life, LTC, and Annuity licenses
  • CRCP
  • Ability to articulate complex personal finance, investment, insurance, tax, and estate planning topics in layman terms
  • Strong analytical and problem-solving skills and the ability to engage with customers, ask questions, share thoughts, and offer solutions
  • Outstanding communication, presentation, time-management, and organizational skills
  • Customer service, interpersonal, and listening skills to effectively communicate with customers, earn trust and build lasting relationships
  • Proactive contributing team player able to work in a fast-paced environment
  • Proficient using MS Office and financial planning tools


Preferred Qualifications

  • CFP
  • Experience with Salesforce


Working Conditions

  • Remote (Field/Travel) Environment


Compensation

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**

Total Compensation for this role is estimated to be $125,000 - $150,00 per year.

Base Compensation:

The salary for this position ranges from $70,000 to $75,500 annually.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 5%.

Commissions:

This position may be eligible to earn commissions based on applicable sales incentive plan(s). All details pertaining to the calculation and payment of those commissions are available in the individual provisions of the sales incentive plan that applies

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

  • Competitive Pay

  • Bonus for Eligible Employees

Benefits Package

  • Pension Plan

  • 401k Match

  • Employee Stock Purchase Plan

  • Tuition Reimbursement

  • Disability Insurance

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Employee Discounts

  • Career Training & Development Opportunities

Health and Work/Life Balance Benefits

  • Paid Time Off starting at 160 hours annually for employees in their first year of service.

  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

  • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

  • Adoption Assistance

  • Employee Assistance Program

  • Back-Up Care Program

  • PTO for Volunteer Hours

  • Employee Matching Gifts Program

  • Employee Resource Groups

  • Inclusion and Diversity Programs

  • Employee Recognition Program

  • Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023

PDN-a161b0b3-ae60-4a3a-8a30-a4ea61ca53cc

About Transamerica

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

But we can't do it without our employees. That’s why we’re creating a high-performance culture by investing in talent development, building on our strengths, and most importantly, helping people live their best lives.

Ensuring an Inclusive and Diverse Environment

Transamerica is dedicated to creating a safe and welcoming workplace for all employees. We’ve been recognized for our efforts by the Human Rights Campaign Corporate Equality Index, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

Why Work at Transamerica?

Our people are at the heart of everything we do. It's why we offer benefits focused on what matters to them, tools to help them develop professionally, and employee-driven resource groups that help them bring their whole selves to work.

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Transamerica
Client Relationship Manager III
Transamerica
Mar 25, 2026
Full-time
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