Clinical Support Tech I (Per Diem) - Observation Unit

Chapel Hill, NC

Job Description

Description

A Clinical Support Tech I (Per Diem) is needed for the Observation Unit (1 Memorial). The Clinical Support Tech I is a dual role of the Nursing Assistant I and the Health Unit Coordinator (Clerical). You must be a certified Nursing Assistant. 

This is a 25-bed Observation Unit. The team provides care to adult observation patients with a variety of medical diagnoses to include cardiology work up; COPD exacerbation; Intravenous therapy; and abdominal pain work up. The environment is fast paced and requires a great deal of interdisciplinary collaboration and teamwork. The team facilitates admissions, treatments, transfers and discharges of patients. The unit is open 7 days a week and 24 hours per day. The staff on this unit will also be cross trained to staff 4 West, a 12-bed Medical Surgical Observation unit which provides care to varied adult population to include observation, extended recovery from PACU, and Medical Surgical acute care patients awaiting an inpatient bed assignment. Both 1 Memorial and 4 West are considered one team working in two locations, under the same management team.

This is a Per Diem/ at-will position requiring the ability to generally work a minimum of 12 hours every 2 weeks; Day & Night Rotating shifts, general hours are 7am-7:30pm & 7pm-7:30am, with weekend and holiday rotation. Manager/department may change the shift based on the needs of the department. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks. 

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Other Information

Other information:
Education Requirements:
● High School diploma or General Education Development (GED)
Licensure/Certification Requirements:
● Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) certification
Professional Experience Requirements:
● Prior experience not required.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Observ Unit Main Campus

Work Type: Per Diem

Standard Hours Per Week: 6.00

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

PDN-a09065a6-db8d-4872-be9b-616a6a805283

Description

A Clinical Support Tech I (Per Diem) is needed for the Observation Unit (1 Memorial). The Clinical Support Tech I is a dual role of the Nursing Assistant I and the Health Unit Coordinator (Clerical). You must be a certified Nursing Assistant. 

This is a 25-bed Observation Unit. The team provides care to adult observation patients with a variety of medical diagnoses to include cardiology work up; COPD exacerbation; Intravenous therapy; and abdominal pain work up. The environment is fast paced and requires a great deal of interdisciplinary collaboration and teamwork. The team facilitates admissions, treatments, transfers and discharges of patients. The unit is open 7 days a week and 24 hours per day. The staff on this unit will also be cross trained to staff 4 West, a 12-bed Medical Surgical Observation unit which provides care to varied adult population to include observation, extended recovery from PACU, and Medical Surgical acute care patients awaiting an inpatient bed assignment. Both 1 Memorial and 4 West are considered one team working in two locations, under the same management team.

This is a Per Diem/ at-will position requiring the ability to generally work a minimum of 12 hours every 2 weeks; Day & Night Rotating shifts, general hours are 7am-7:30pm & 7pm-7:30am, with weekend and holiday rotation. Manager/department may change the shift based on the needs of the department. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks. 

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers


Other Information

Other information:
Education Requirements:
● High School diploma or General Education Development (GED)
Licensure/Certification Requirements:
● Listed as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
● Basic Life Support (BLS) certification
Professional Experience Requirements:
● Prior experience not required.
Knowledge/Skills/and Abilities Requirements:
● Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Observ Unit Main Campus

Work Type: Per Diem

Standard Hours Per Week: 6.00

Salary Range: $17.94 - $25.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No


This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.


Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

PDN-a09065a6-db8d-4872-be9b-616a6a805283

About UNC Health

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. 

 UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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Clinical Support Tech I (Per Diem) - Observation Unit
UNC Health
Chapel Hill, NC
Dec 11, 2025
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