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Clinical Team Manager - BHCP

Dedham, MA
Full-Time

Job Description

Riverside Community Care

Love what you do!

Clinical Team Manager - BHCP

Riverside is seeking a Clinical Team Manager for our Behavioral Health Community Partner team!

Community Partners are healthcare and human service organizations that partner with Accountable Care Organizations to integrate and improve health outcomes for members with complex and long-term medical and behavioral needs.  We seek to improve member experience as well as continuity and quality of care by fostering communication and coordination across medical, behavioral health, and social service needs, along with long-term services and supports. We help people to live in the community independently and provide appropriate treatment and recovery support for individuals with complex behavioral health conditions. 

The Clinical Team Manager directly supervises a team of Care Coordinators, Lead Care Coordinator, nurses, and interns. In consultation with the Program Director, they will implement and monitor the adoption of program-wide policies and guidelines, plan Program initiatives and oversee daily operations of the Behavioral Health Community Partners Program: ensuring operational integrity, efficiency, and optimal performance. In the Program Director’s absence, the Clinical Team Manager assumes responsibility for essential duties and functions that are applicable and necessary. 

Pay Rate: $79,567.48/salaried

Schedule: Full Time, 40 hours

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. 

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Experience with Medicaid and contract management desired.
  • Excellent communication, interpersonal and organizational skills required.
  • Strong computer fluency in Microsoft Office and web-based productivity tools, especially Excel and Word required.
  • At least two years of experience with software applications and integrated IT systems and data management/ reporting skills required. 
  • Valid driver’s license and regular access to a reliable vehicle required.

Required Experience

  • One of the following required; RN with BH Expertise, LICSW, LMHC, LMFT, LADC I, Licensed Psychologist, LCSW.

  • Two years of experience in managerial/supervisory or operations environment in multi-disciplinary health related setting or other complex environment. 
  • Working knowledge of member eligibility verification, benefits/services, claims management, and quality management functions required.  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9f0a2d44-5c76-4d29-a55c-cfdfa465e99e

Riverside Community Care

Love what you do!

Clinical Team Manager - BHCP

Riverside is seeking a Clinical Team Manager for our Behavioral Health Community Partner team!

Community Partners are healthcare and human service organizations that partner with Accountable Care Organizations to integrate and improve health outcomes for members with complex and long-term medical and behavioral needs.  We seek to improve member experience as well as continuity and quality of care by fostering communication and coordination across medical, behavioral health, and social service needs, along with long-term services and supports. We help people to live in the community independently and provide appropriate treatment and recovery support for individuals with complex behavioral health conditions. 

The Clinical Team Manager directly supervises a team of Care Coordinators, Lead Care Coordinator, nurses, and interns. In consultation with the Program Director, they will implement and monitor the adoption of program-wide policies and guidelines, plan Program initiatives and oversee daily operations of the Behavioral Health Community Partners Program: ensuring operational integrity, efficiency, and optimal performance. In the Program Director’s absence, the Clinical Team Manager assumes responsibility for essential duties and functions that are applicable and necessary. 

Pay Rate: $79,567.48/salaried

Schedule: Full Time, 40 hours

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. 

Benefits include:

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

  • Experience with Medicaid and contract management desired.
  • Excellent communication, interpersonal and organizational skills required.
  • Strong computer fluency in Microsoft Office and web-based productivity tools, especially Excel and Word required.
  • At least two years of experience with software applications and integrated IT systems and data management/ reporting skills required. 
  • Valid driver’s license and regular access to a reliable vehicle required.

Required Experience

  • One of the following required; RN with BH Expertise, LICSW, LMHC, LMFT, LADC I, Licensed Psychologist, LCSW.

  • Two years of experience in managerial/supervisory or operations environment in multi-disciplinary health related setting or other complex environment. 
  • Working knowledge of member eligibility verification, benefits/services, claims management, and quality management functions required.  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

PDN-9f0a2d44-5c76-4d29-a55c-cfdfa465e99e

About Riverside Community Care

A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.


We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.

Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.

Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.

Families and children who have experienced domestic violence.

Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.

Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.


We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.

Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.

You can count on Riverside when you or someone you know needs help.

We take your trust seriously and work hard to make a difference by delivering integrated, quality care.

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Apply For This Job
Clinical Team Manager - BHCP
Riverside Community Care
Dedham, MA
May 31, 2025
Full-time
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