Job#: 3014783

Job Description:

Duties:Communications Operations Specialist (Contractor)

Job Description:

We are seeking a data-driven storyteller to join our Global Communications team as a Communications Operations Specialist (Contractor). This role is the analytical engine of our team, responsible for measuring the impact of our work and translating complex data into a compelling narrative of success. If you have an affinity for building beautiful presentations, a deep expertise in media analysis tools, and a passion for letting the data tell the story, this role is for you. You will be the central point for all communications metrics, highlighting the amazing work the team delivers and helping to shape our future strategy.

• Location: Santa Clara, CA or Remote USA
• Duration: 12 Months

Your Impact:

• Own and deliver weekly, monthly, and quarterly communications performance reports to leadership, key stakeholders, and the wider team.
• Manage our suite of media analysis and monitoring tools, ensuring data integrity and serving as the team's subject matter expert.
• Track, analyze, and report on key performance indicators including Share of Voice (SOV), message pull-through, sentiment, key media placements, and executive visibility.
• Create compelling, visually-driven presentations and dashboards that transform raw metrics into a clear and powerful story of the team's impact and value.
• Collaborate with regional and functional communications leads to ensure consistent metric tracking and reporting across all team activities and campaigns.

Skills:Requirements:

• 5 - 7 years of proven experience in media metrics and reporting within a corporate PR organization or PR agency setting.
• Proficiency in G-Suite, Cision PR Newswire, and other media monitoring tools.
• Strong analytical skills and the ability to interpret and present complex data effectively.
• Excellent written and verbal communication skills.
• Detail-oriented and capable of managing multiple projects simultaneously.
• Familiarity with emerging trends and best practices in media analytics and monitoring.
• Work closely with internal teams to ensure accurate and timely distribution of media reports and insights.
• Contribute to the development and enhancement of media monitoring strategies and processes.

Responsibilities:

• Collaborate with external agencies to understand media metrics and develop strategies to achieve communication goals.
• Utilize media monitoring tools to track and analyze media coverage and sentiment.
• Gather and analyze media metrics, including reach, impressions, and engagement across various channels.
• Collaborate with the communications team to develop comprehensive reports that provide insights into media performance and impact.
• Maintain a strong understanding of media coverage and industry trends to inform strategic communication efforts.
• Manage and optimize media data using G-Suite, Cision Brandwatch, PR Newswire, and other relevant platforms.

Education:Education:

• Bachelor's degree in Communications, Marketing, or a related field.

Required Skills:

Language:

Minimum Degree Required:

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.