Coordinator, Operations
Job Description
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely.
Essential Functions
- Prepares letters and correspondence, meeting agendas, meeting minutes, project status reports and other presentations and reports as required and on behalf of leadership team.
- Tracks status of action items, following up with internal and external parties as needed to ensure completion in a timely manner.
- Maintains the complex calendars of assigned members of the leadership team. Schedules and confirms appointments, meetings and conference calls.
- Handles logistics for both onsite and offsite meetings, including but not limited to: arranging for meeting rooms or facilities; audio visual equipment and support; food and beverage; and visitor registration and greeting.
- Develops registration forms and manages registration lists, name badges and registration and attendance reporting for large meetings and events.
- Provides customer support related to large meetings and events, including answering inbound calls and emails; confirming and/or entering registration information; and handling onsite registration.
- Arranges travel for assigned members of the leadership team that includes flight, car and hotel reservations that are in alignment with vice presidents’ preferences. Gathers all receipts, prepares and submits expense reports within 30 days of travel.
- Collaborates with colleagues and other AHA departments in order to complete work effectively.
- Performs other duties as assigned.
Minimum Qualifications: Education
- High School Diploma or Equivalent Required
Minimum Qualifications: Work Experience
- 3+ years Administrative support experience Required or
- Undergraduate education can be substituted for years of experience Preferred
- Experience supporting more than one individual Preferred
Minimum Qualifications: Knowledge, Skills and Abilities
- Knowledge of administrative procedures - Required
- Knowledge of customer service procedures - Required
- Intermediate Microsoft Office Suite experience (i.e., Outlook, Word, Excel and PowerPoint) - Required
- Ability to learn new technology - Required
- Ability to exercise sound decision-making and judgments in a variety of situations - Required
- Ability to maintain a high level of integrity, professionalism and confidentiality - Required
- Ability to foster collaborative communications, working relationships with colleagues, members, and external partners - Required
- Ability to meet deadlines and handle multiple tasks and prioritize - Required
- Ability to take initiative and focus on solutions - Required
- Ability to work independently as well as part of a team - Required
Salary Information:
Commensurate with related experience. The AHA is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location.
Salary Range - Minimum:
46000Salary Range - Midpoint:
58000Salary Range - Maximum:
70000We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short- and long-term disability plans, 401(k), tuition reimbursement, PTO/holidays/health days, wellness programs, and more!
The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Vice President, Human Resources, and let us know the nature of your request and your contact information.
The AHA participates in the E-Verify Program. #LI-Hybrid
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely.
Essential Functions
- Prepares letters and correspondence, meeting agendas, meeting minutes, project status reports and other presentations and reports as required and on behalf of leadership team.
- Tracks status of action items, following up with internal and external parties as needed to ensure completion in a timely manner.
- Maintains the complex calendars of assigned members of the leadership team. Schedules and confirms appointments, meetings and conference calls.
- Handles logistics for both onsite and offsite meetings, including but not limited to: arranging for meeting rooms or facilities; audio visual equipment and support; food and beverage; and visitor registration and greeting.
- Develops registration forms and manages registration lists, name badges and registration and attendance reporting for large meetings and events.
- Provides customer support related to large meetings and events, including answering inbound calls and emails; confirming and/or entering registration information; and handling onsite registration.
- Arranges travel for assigned members of the leadership team that includes flight, car and hotel reservations that are in alignment with vice presidents’ preferences. Gathers all receipts, prepares and submits expense reports within 30 days of travel.
- Collaborates with colleagues and other AHA departments in order to complete work effectively.
- Performs other duties as assigned.
Minimum Qualifications: Education
- High School Diploma or Equivalent Required
Minimum Qualifications: Work Experience
- 3+ years Administrative support experience Required or
- Undergraduate education can be substituted for years of experience Preferred
- Experience supporting more than one individual Preferred
Minimum Qualifications: Knowledge, Skills and Abilities
- Knowledge of administrative procedures - Required
- Knowledge of customer service procedures - Required
- Intermediate Microsoft Office Suite experience (i.e., Outlook, Word, Excel and PowerPoint) - Required
- Ability to learn new technology - Required
- Ability to exercise sound decision-making and judgments in a variety of situations - Required
- Ability to maintain a high level of integrity, professionalism and confidentiality - Required
- Ability to foster collaborative communications, working relationships with colleagues, members, and external partners - Required
- Ability to meet deadlines and handle multiple tasks and prioritize - Required
- Ability to take initiative and focus on solutions - Required
- Ability to work independently as well as part of a team - Required
Salary Information:
Commensurate with related experience. The AHA is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location.
Salary Range - Minimum:
46000Salary Range - Midpoint:
58000Salary Range - Maximum:
70000We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short- and long-term disability plans, 401(k), tuition reimbursement, PTO/holidays/health days, wellness programs, and more!
The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Vice President, Human Resources, and let us know the nature of your request and your contact information.
The AHA participates in the E-Verify Program. #LI-Hybrid
About American Hospital Association
The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities.
Close to 5,000 hospitals, health care systems, networks, other providers of care and 37,000 individual members come together to form the AHA.
Through our representation and advocacy activities, AHA ensures that members' perspectives and needs are heard and addressed in national health policy development, legislative and regulatory debates, and judicial matters.
Our advocacy efforts include the legislative and executive branches and include the legislative and regulatory arenas.
For more information, visit us on the web at www.aha.org.
