Crisis Intervention Specialist - Relief
Job Description
We make a difference - in your community and in your career.
Crisis Intervention Specialist - Relief
Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!
The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.
Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.
The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:
- Modeling and teaching skills for development of positive relationships and negotiation of conflict
- Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
- Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
- Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
- Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
- Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle
Pay Rate: $25.46/hourly
Schedule: Relief hours available!
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Strong verbal and written communication skills required
- Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred.
- Preferred valid Driver’s License and access to a reliable vehicle required
Required Experience
- High School Diploma or GED required. BA degree preferred.
- A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required
- Knowledge of trauma-informed care and de-escalation skills required
We make a difference - in your community and in your career.
Crisis Intervention Specialist - Relief
Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!
The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.
Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.
The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:
- Modeling and teaching skills for development of positive relationships and negotiation of conflict
- Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
- Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
- Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
- Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
- Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle
Pay Rate: $25.46/hourly
Schedule: Relief hours available!
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Strong verbal and written communication skills required
- Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred.
- Preferred valid Driver’s License and access to a reliable vehicle required
Required Experience
- High School Diploma or GED required. BA degree preferred.
- A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required
- Knowledge of trauma-informed care and de-escalation skills required
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
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