Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”

Role Overview:

Customer & Business Solutions Representative III. This role is highly dynamic, covering all aspects of customer service—from assisting with product selection and order processing to managing inventory.

But that's not all! You might also gain hands-on experience in the warehouse, including stocking and retrieving items, making deliveries, operating a forklift, and assisting with maintaining a clean and organized office. Talk about a well-rounded role!

Wilbur-Ellis values its employees and offers some fantastic benefits and perks. As a full-time employee, you will start with up to 15 days of vacation per calendar year, accrued at 2.31 hours per week worked, plus well-being time. We also provide excellent medical, dental, and vision benefits, including parental leave!

A Sample of What You’ll Do in this Role:

• Handle electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software

• Respond to customer sales inquiries in a timely, accurate, and appropriate manner

• Submit and code bills and invoices to the AP department for payment

• Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs

• Conduct monthly inventory cycle counts and annual inventory

• Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns

• Prepare reports with minimal supervision

• Act as informal team lead

• Ensure administrative tasks are completed

What You Bring to the Role:

• 4+ years of experience

• Proficiency with Microsoft Office Suite

• Experience using JD Edwards or similar ERP system (JDE training will be provided if needed)

• The ability to accurately apply basic math concepts such as fractions, percentages, and ratios

• Mobility to move freely across uneven terrain both indoors and outdoors safely

• High School Diploma or equivalent

What Makes You a Great Fit:

• You have strong interpersonal and effective communication skills to influence and advise others

• You have good organizational skills with strong attention to detail

• You’re able to respond professionally to inquiries or complaints

• You read, write, and speak English fluently

• You desire to lead others

Compensation and Benefits:

• The base compensation for this position ranges from $19.93 to $25.74 per hour. Please note that wages may vary depending on skills and experience.

• This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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