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Customer Service Representative/Bar Coordinator

The Coca-Cola Company

Chicago, IL

Customer Service Representative/Bar Coordinator

The Coca-Cola Company

Chicago, IL

Jun 24, 2025

Customer Service

Job Description

Position Responsibilities:

As a Customer Service Specialist/Bar Coordinator, you will answer inbound calls in a professional and courteous manner
You will make outbound calls for issue resolution, customer follow-up, and communication
You will interact with multiple business locations to ensure that customer needs are met in a timely and accurate manner, and that all location-specific policies and procedures are followed
You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions
You will provide a high level of customer service in accordance with each customer's issue or request
You will be responsible for managing Tiger Joe’s Pub including bar appearance, rotating product, event planning, and cleaning
As a Customer Service Specialist/Bar Coordinator coordinates additional bartending coverage and service as needed in a professional and courteous manner
Other duties as assigned

Required Education and Experience:

High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience

Preferred Education and Experience:

Bachelor’s Degree

Position Responsibilities:

As a Customer Service Specialist/Bar Coordinator, you will answer inbound calls in a professional and courteous manner
You will make outbound calls for issue resolution, customer follow-up, and communication
You will interact with multiple business locations to ensure that customer needs are met in a timely and accurate manner, and that all location-specific policies and procedures are followed
You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions
You will provide a high level of customer service in accordance with each customer's issue or request
You will be responsible for managing Tiger Joe’s Pub including bar appearance, rotating product, event planning, and cleaning
As a Customer Service Specialist/Bar Coordinator coordinates additional bartending coverage and service as needed in a professional and courteous manner
Other duties as assigned

Required Education and Experience:

High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience

Preferred Education and Experience:

Bachelor’s Degree

About The Coca-Cola Company

The Coca‑Cola Company is a total beverage company with products sold in more than 200 countries and territories. Our company’s purpose is to refresh the world and make a difference. We sell multiple billion-dollar brands across several beverage categories worldwide.

Our portfolio of sparkling soft drink brands includes Coca‑Cola, Sprite and Fanta. Our water, sports, coffee and tea brands include Dasani, smartwater, vitaminwater, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Gold Peak and Ayataka. Our juice, value-added dairy and plant-based beverage brands include Minute Maid, Simply, innocent, Del Valle, fairlife and AdeS. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market.

We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

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Customer Service Representative/Bar Coordinator

The Coca-Cola Company

Chicago, IL

Jun 24, 2025

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