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Delivery Manager - Costco Travel

Issaquah, WA
Full-Time

Job Description

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

  • Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
  • Facilitates program increment (PI) or quarterly planning sessions across all delivery teams aligned to a value stream or portfolio, and the accompanying planning sessions (pre and post PI planning sessions).
  • Works with Product Owners and Scrum Masters to plan release schedules across products, initiatives, and features.
  • Supports portfolio teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.
  • Facilitates the system demos to showcase integrated features and capabilities.
  • Leads program increment or quarterly retrospectives to identify improvement opportunities that can be implemented to improve productivity.
  • Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).
  • Aggregates individual delivery team status into portfolio-level risks, assumptions, and interdependencies.
  • Creates reports highlighting the health of the overall delivery status to portfolio and value stream leadership and various stakeholders.
  • Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all portfolio teams to drive alignment across development activities and review blockers or impediments impacting team productivity.
  • Coordinates the resolution of internal and external dependencies across value streams, portfolios, and shared services.
  • Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
  • Ensures effective communication, collaboration, coordination, and team engagement in initiatives that cut across portfolios and value streams.
  • Coordinates with Release Manager on pre-release, release, and post-release activities.
  • Regular and reliable workplace attendance at your assigned location.

REQUIRED

  • 3+ years of Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM).
  • 3+ years of experience with Scaled Agile Framework or Agile Methodologies.
  • Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
  • Experience optimizing SDLC processes to improve the quantity and quality of work.

Recommended

  • Bachelor’s degree or higher.
  • Ability to manage project delivery planning, estimating, budgeting and metrics reporting.
  • Ability to identify and mitigate technical delivery risks.
  • Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Successful internal candidates will have spent one year or more on their current team.

Required Documents

  • Cover Letter
  • Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2 - $125,000 - $155,000

Level 3 - $145,000 - $200,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

PDN-a0826521-6582-448c-8c93-60067128e1d0

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

  • Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
  • Facilitates program increment (PI) or quarterly planning sessions across all delivery teams aligned to a value stream or portfolio, and the accompanying planning sessions (pre and post PI planning sessions).
  • Works with Product Owners and Scrum Masters to plan release schedules across products, initiatives, and features.
  • Supports portfolio teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.
  • Facilitates the system demos to showcase integrated features and capabilities.
  • Leads program increment or quarterly retrospectives to identify improvement opportunities that can be implemented to improve productivity.
  • Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).
  • Aggregates individual delivery team status into portfolio-level risks, assumptions, and interdependencies.
  • Creates reports highlighting the health of the overall delivery status to portfolio and value stream leadership and various stakeholders.
  • Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all portfolio teams to drive alignment across development activities and review blockers or impediments impacting team productivity.
  • Coordinates the resolution of internal and external dependencies across value streams, portfolios, and shared services.
  • Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
  • Ensures effective communication, collaboration, coordination, and team engagement in initiatives that cut across portfolios and value streams.
  • Coordinates with Release Manager on pre-release, release, and post-release activities.
  • Regular and reliable workplace attendance at your assigned location.

REQUIRED

  • 3+ years of Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM).
  • 3+ years of experience with Scaled Agile Framework or Agile Methodologies.
  • Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
  • Experience optimizing SDLC processes to improve the quantity and quality of work.

Recommended

  • Bachelor’s degree or higher.
  • Ability to manage project delivery planning, estimating, budgeting and metrics reporting.
  • Ability to identify and mitigate technical delivery risks.
  • Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Successful internal candidates will have spent one year or more on their current team.

Required Documents

  • Cover Letter
  • Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2 - $125,000 - $155,000

Level 3 - $145,000 - $200,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

PDN-a0826521-6582-448c-8c93-60067128e1d0

About Costco

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Delivery Manager - Costco Travel
Costco
Issaquah, WA
Dec 4, 2025
Full-time
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