Job#: 3013548

Job Description:

Director, Product Management - 3013548

Title: Director, Product Management

Type: Full-time, Permanent

Location: Greater Toronto Area (Hybrid – 3 days per week onsite)

Industry: Enterprise / Digital Transformation

About the Role

Apex Systems is supporting a major enterprise undergoing a large-scale digital and product transformation. We are looking for a Director, Product Management to lead a portfolio of digital products across multiple business domains.

This leader will own the product vision, roadmap, and value realization for a complex environment, working closely with senior business stakeholders, technology teams, and vendors to ensure digital investments deliver measurable outcomes.

Key Responsibilities

• Own and drive the overall digital product vision and strategy across multiple journeys and business areas.

• Lead and mentor a team of Product Managers and Associate Directors; set expectations, coach, and elevate product maturity.

• Develop and maintain 2–3 year product roadmaps, aligning with business strategy, operations, finance, and technology.

• Translate high-level business goals into clear product portfolios, priorities, and outcomes.

• Define and track product OKRs, KPIs, and health metrics to ensure value realization (customer experience, efficiency, and revenue impact).

• Partner with business leaders to clarify strategy and ensure there is a strong “translation layer” between business objectives and what technology teams deliver.

• Collaborate with technology, data, and security teams to align on feasibility, delivery approach, and risk.

• Champion data-informed and AI-enabled decision making within product management.

• Build and standardize product management practices, frameworks, and artifacts across the organization.

• Represent digital products in senior forums, telling a compelling story on strategy, outcomes, and investment needs.

Must-Have Qualifications

• 10+ years in product management or digital leadership roles, with experience owning product portfolios in complex organizations.

• Significant experience leading senior product teams (e.g., Product Managers, Associate Directors) and influencing executive stakeholders.

• Proven track record of building and executing multi-year product strategies and roadmaps tied to measurable business outcomes.

• Strong ability to translate business strategy into concrete product initiatives, funding models, and prioritization frameworks.

• Excellent communication and storytelling skills; comfortable with executive and board-level stakeholders.

• Experience working in environments with cross-functional complexity (operations, commercial, technology, finance).

Nice-to-Have Skills

• Experience in aviation, transportation, logistics, or other complex operational environments.

• Background in building or maturing product practices in organizations moving from project-based to product-based models.

• Familiarity with data, analytics, and AI-driven product decisions.

• Exposure to large-scale vendor ecosystems and multi-partner delivery models.

Soft Skills & Leadership Traits

• Strong relationship builder who can partner, influence, and bring stakeholders along through change.

• Comfortable working in ambiguous, transforming environments where structures and practices are still being defined.

• Hands-on, “roll up your sleeves” leadership style rather than purely directional.

• Strategic thinker with the ability to zoom into detail when needed.

Accessibility

If you are having any issues applying on the platform you view this role during the recruitment process, please email Rohan at [email protected], with the Job ID and your resume.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.