Job Description
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Director, Sales Walmart ISB leads the full strategic, commercial, and operational agenda for Rich's InStore Bakery (ISB) business with Walmart and Sam's Club. This role is accountable for longterm growth, customer partnership, category leadership, operational excellence, profitability, and crossfunctional orchestration. The role provides seniorlevel customer leadership in Bentonville and elevates Rich's position as the premier ISB solutions partner.
Key Accountabilities and Outcomes
Strategic Ownership of Walmart and Sam's Club ISB Business
* Lead the full P&L, category strategy, and Joint Business Planning (JBP) agenda for ISB at Walmart/Sam's Club.
* Develop and communicate a multiyear growth strategy aligned with Rich's ISBD strategy.
* Shape and execute strategic selling frameworks, retail merchandising programs, and digital commerce initiatives.
Senior Customer Leadership & Relationship Expansion
* Serve as Rich's key point of contact for Walmart ISB leadership, merchants, and crossfunctional partners.
* Expand customer relationships and unlock longterm platform opportunities.
* Represent Rich's as a thought leader on ISB trends, digital retail, Scintilla insights, and category innovation.
Business Development & Innovation Acceleration
* Identify, size, and champion innovation platforms and whitespace opportunities.
* Accelerate new product launches, shopper programs, vendoraligned initiatives, and digital shelf activation.
* Ensure Rich's offerings align with retailer category strategies and operational requirements.
Forecasting, Financial Management & Governance
* Own Walmart/Sam's Club forecasting, demand planning, and ongoing financial governance.
* Manage annual planning, promotional funding, and costmodeling.
* Drive accountability through monthly governance reviews, risk mitigation, and corrective action plans.
CrossFunctional Leadership & Internal Alignment
* Lead crossfunctional collaboration across Supply Chain, Marketing, R&D, Finance, Category, and Operations.
* Translate Walmart and Sam's Club needs into actionable internal direction.
* Ensure merchandising programs, product readiness, service levels, and quality expectations are met.
Insights, Data, and Digital Commercial Excellence
* Leverage Walmart Scintilla, IRI/Nielsen, digital engagement metrics, and internal analytics to guide business decisions.
* Improve category storytelling and predictive analytics to strengthen retailer influence.
* Deliver bestinclass digital merchandising, space optimization, and omnichannel availability.
Team Leadership & Talent Development
* Lead, coach, and develop the Walmart ISB team (NAM, support roles).
* Build capability in forecasting, storytelling, financial acumen, and retailer ecosystem fluency.
* Model Rich's values and foster collaboration, urgency, and commercial discipline.
Knowledge, Skills, and Experience
* Bachelor's degree in Business, Marketing, or related field.
* 7-10+ years in food industry sales, account management, or customer leadership.
* 5+ years managing Walmart/Sam's Club accounts with proven success in largescale customer leadership.
* Deep knowledge of retail commercialization, and category dynamics.
* Strong financial acumen; mastery of P&L management, forecasting, and demand planning.
* Exceptional communication, negotiation, and executivelevel influence skills.
* High proficiency with Microsoft Office; experience with Walmart systems (Retail Link, Scintilla).
* Experience leading crossfunctional initiatives with R&D, Supply Chain, Marketing, and Operations.
* Experience in digital commerce, omnichannel merchandising, and datadriven selling.
* Ability to be based in Bentonville
#CORP123 #LI-HM1
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.comif you need assistance completing this application or to otherwise participate in the application process.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Director, Sales Walmart ISB leads the full strategic, commercial, and operational agenda for Rich's InStore Bakery (ISB) business with Walmart and Sam's Club. This role is accountable for longterm growth, customer partnership, category leadership, operational excellence, profitability, and crossfunctional orchestration. The role provides seniorlevel customer leadership in Bentonville and elevates Rich's position as the premier ISB solutions partner.
Key Accountabilities and Outcomes
Strategic Ownership of Walmart and Sam's Club ISB Business
* Lead the full P&L, category strategy, and Joint Business Planning (JBP) agenda for ISB at Walmart/Sam's Club.
* Develop and communicate a multiyear growth strategy aligned with Rich's ISBD strategy.
* Shape and execute strategic selling frameworks, retail merchandising programs, and digital commerce initiatives.
Senior Customer Leadership & Relationship Expansion
* Serve as Rich's key point of contact for Walmart ISB leadership, merchants, and crossfunctional partners.
* Expand customer relationships and unlock longterm platform opportunities.
* Represent Rich's as a thought leader on ISB trends, digital retail, Scintilla insights, and category innovation.
Business Development & Innovation Acceleration
* Identify, size, and champion innovation platforms and whitespace opportunities.
* Accelerate new product launches, shopper programs, vendoraligned initiatives, and digital shelf activation.
* Ensure Rich's offerings align with retailer category strategies and operational requirements.
Forecasting, Financial Management & Governance
* Own Walmart/Sam's Club forecasting, demand planning, and ongoing financial governance.
* Manage annual planning, promotional funding, and costmodeling.
* Drive accountability through monthly governance reviews, risk mitigation, and corrective action plans.
CrossFunctional Leadership & Internal Alignment
* Lead crossfunctional collaboration across Supply Chain, Marketing, R&D, Finance, Category, and Operations.
* Translate Walmart and Sam's Club needs into actionable internal direction.
* Ensure merchandising programs, product readiness, service levels, and quality expectations are met.
Insights, Data, and Digital Commercial Excellence
* Leverage Walmart Scintilla, IRI/Nielsen, digital engagement metrics, and internal analytics to guide business decisions.
* Improve category storytelling and predictive analytics to strengthen retailer influence.
* Deliver bestinclass digital merchandising, space optimization, and omnichannel availability.
Team Leadership & Talent Development
* Lead, coach, and develop the Walmart ISB team (NAM, support roles).
* Build capability in forecasting, storytelling, financial acumen, and retailer ecosystem fluency.
* Model Rich's values and foster collaboration, urgency, and commercial discipline.
Knowledge, Skills, and Experience
* Bachelor's degree in Business, Marketing, or related field.
* 7-10+ years in food industry sales, account management, or customer leadership.
* 5+ years managing Walmart/Sam's Club accounts with proven success in largescale customer leadership.
* Deep knowledge of retail commercialization, and category dynamics.
* Strong financial acumen; mastery of P&L management, forecasting, and demand planning.
* Exceptional communication, negotiation, and executivelevel influence skills.
* High proficiency with Microsoft Office; experience with Walmart systems (Retail Link, Scintilla).
* Experience leading crossfunctional initiatives with R&D, Supply Chain, Marketing, and Operations.
* Experience in digital commerce, omnichannel merchandising, and datadriven selling.
* Ability to be based in Bentonville
#CORP123 #LI-HM1
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.comif you need assistance completing this application or to otherwise participate in the application process.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
About Rich Products Corporation
Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods among others. Working in 100 locations globally, with annual sales exceeding $5 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s Infinite Possibilities. One Family.
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