Disability Management Consultant
Job Description
DISABILITY MANAGEMENT CONSULTANT
OVERVIEW
The Disability Management Consultant at Mississippi Power will oversee the company’s drug and alcohol testing program and manage occupational and non-occupational medical and disability issues of employees to resolution in a manner which allows for appropriate medical care and is expedient, efficient, cost effective and consistent with Safety First and Our Values. This is accomplished by working closely with
Health & Medical Services team members, health care professionals, management, corporate legal counsel, Human Resources, and Safety.
JOB RESPONSIBILITIES
- Oversee the company’s drug and alcohol testing program as the primary designated employer representative (DER)
- Serve as the liaison between the employer and drug and alcohol testing service providers, including laboratories, Medical Review Officers (MROs), and collection sites
- Coordinate random, pre-employment, post-accident, reasonable suspicion, and return-to-duty drug and alcohol testing
- Notify employees of required testing and ensure timely completion
- Receive and review drug and alcohol test results, ensuring confidentiality and appropriate follow-up actions
- Recommend removal of employees from safety-sensitive job duties, when necessary, based on test results
- Maintain accurate records and documentation in accordance with DOT and company requirements
- Provide training and guidance to supervisors on recognizing signs of substance abuse and proper testing procedures
- Respond to audits and inquiries from regulatory agencies regarding the drug and alcohol testing program
- Ensure that company drug and alcohol testing procedures are conducted in compliance with applicable laws and regulations
- Provide medical consultation for on-the-job injuries prior to transport to a care facility when appropriately feasible
- Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company’s Medical Director
- Provide consultation and case management for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty evaluations, ADA accommodation process, and Workers’ Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
- Complete the FMLA return to work clearance process, coordinate with FMLA administration vendor, and provide support for employees related to the FMLA process
- Consult with management regarding employee Fitness for Duty and coordinate related processes. Work closely with Employee Assistance Program (EAP) and Substance Abuse Professional (SAP) providers
- Provide high quality customer service and ensure compliance with laws, regulations, and company policies governing FMLA, ADA, Employee Assistance Program, Workers’ Compensation, OSHA, DOT, Drug & Alcohol testing and HIPAA
- Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
- Establish and maintain accurate and up-to-date documentation of all case management activity, decisions, and communications
- Provide support with the review process, revision and maintenance of essential job function documents
- Provide support for pre-employment medical clearances as needed
- Participate in the company’s storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
- Support Health & Medical Services and Human Resources initiatives
- Deliver training and presentations as needed
- Responsibilities may vary based on business needs
Job Requirements
Education & Experience
- Bachelor’s degree in a health-related field or active RN license in Mississippi is preferred
- Certified case management accreditation (CCM), Certification in Occupational Health Nursing (COHN), or Certified Disability Management Specialist (CDMS) is preferred
- Minimum of two years’ experience in case management or occupational/employee health is highly preferred
- Knowledge of DOT drug and alcohol testing regulations (49 CFR Part 40) is preferred
- Certified Designated Employer Representative (DER) is preferred
Knowledge, Skills, & Abilities
- Working knowledge of drug and alcohol testing practices, disability management practices, Mississippi Workers’ Compensation laws, Family Medical Leave Act regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
- Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
- Strong customer service skills and ability to interact with employees of all job levels
- Proficiency in recordkeeping and documentation practices
- Ability to interpret and apply relevant policies and procedures
- Ability to handle sensitive and confidential information with discretion
- Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
- Well-organized with a focus on accuracy, thoroughness, and attention to detail
- Ability to manage multiple projects and commitment to completing tasks timely
- Ability to quickly adapt and adjust to constantly changing priorities
- Ability to work easily in a team environment as well as ability and initiative to work independently
- Available for and able to travel on short notice within the Company’s service territory, with possible overnight stays
- Available outside of normal business hours as needed for “on-call” assistance
Behavioral Attributes
- Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
- Demonstrates a high level of professionalism and cooperation
- Team-player who fosters an inclusive environment
- Customer-focused and committed to success
- Demonstrates flexibility and adaptability with a positive attitude
- Welcomes feedback and applies it appropriately
DISABILITY MANAGEMENT CONSULTANT
OVERVIEW
The Disability Management Consultant at Mississippi Power will oversee the company’s drug and alcohol testing program and manage occupational and non-occupational medical and disability issues of employees to resolution in a manner which allows for appropriate medical care and is expedient, efficient, cost effective and consistent with Safety First and Our Values. This is accomplished by working closely with
Health & Medical Services team members, health care professionals, management, corporate legal counsel, Human Resources, and Safety.
JOB RESPONSIBILITIES
- Oversee the company’s drug and alcohol testing program as the primary designated employer representative (DER)
- Serve as the liaison between the employer and drug and alcohol testing service providers, including laboratories, Medical Review Officers (MROs), and collection sites
- Coordinate random, pre-employment, post-accident, reasonable suspicion, and return-to-duty drug and alcohol testing
- Notify employees of required testing and ensure timely completion
- Receive and review drug and alcohol test results, ensuring confidentiality and appropriate follow-up actions
- Recommend removal of employees from safety-sensitive job duties, when necessary, based on test results
- Maintain accurate records and documentation in accordance with DOT and company requirements
- Provide training and guidance to supervisors on recognizing signs of substance abuse and proper testing procedures
- Respond to audits and inquiries from regulatory agencies regarding the drug and alcohol testing program
- Ensure that company drug and alcohol testing procedures are conducted in compliance with applicable laws and regulations
- Provide medical consultation for on-the-job injuries prior to transport to a care facility when appropriately feasible
- Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company’s Medical Director
- Provide consultation and case management for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty evaluations, ADA accommodation process, and Workers’ Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
- Complete the FMLA return to work clearance process, coordinate with FMLA administration vendor, and provide support for employees related to the FMLA process
- Consult with management regarding employee Fitness for Duty and coordinate related processes. Work closely with Employee Assistance Program (EAP) and Substance Abuse Professional (SAP) providers
- Provide high quality customer service and ensure compliance with laws, regulations, and company policies governing FMLA, ADA, Employee Assistance Program, Workers’ Compensation, OSHA, DOT, Drug & Alcohol testing and HIPAA
- Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
- Establish and maintain accurate and up-to-date documentation of all case management activity, decisions, and communications
- Provide support with the review process, revision and maintenance of essential job function documents
- Provide support for pre-employment medical clearances as needed
- Participate in the company’s storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
- Support Health & Medical Services and Human Resources initiatives
- Deliver training and presentations as needed
- Responsibilities may vary based on business needs
Job Requirements
Education & Experience
- Bachelor’s degree in a health-related field or active RN license in Mississippi is preferred
- Certified case management accreditation (CCM), Certification in Occupational Health Nursing (COHN), or Certified Disability Management Specialist (CDMS) is preferred
- Minimum of two years’ experience in case management or occupational/employee health is highly preferred
- Knowledge of DOT drug and alcohol testing regulations (49 CFR Part 40) is preferred
- Certified Designated Employer Representative (DER) is preferred
Knowledge, Skills, & Abilities
- Working knowledge of drug and alcohol testing practices, disability management practices, Mississippi Workers’ Compensation laws, Family Medical Leave Act regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
- Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
- Strong customer service skills and ability to interact with employees of all job levels
- Proficiency in recordkeeping and documentation practices
- Ability to interpret and apply relevant policies and procedures
- Ability to handle sensitive and confidential information with discretion
- Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
- Well-organized with a focus on accuracy, thoroughness, and attention to detail
- Ability to manage multiple projects and commitment to completing tasks timely
- Ability to quickly adapt and adjust to constantly changing priorities
- Ability to work easily in a team environment as well as ability and initiative to work independently
- Available for and able to travel on short notice within the Company’s service territory, with possible overnight stays
- Available outside of normal business hours as needed for “on-call” assistance
Behavioral Attributes
- Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
- Demonstrates a high level of professionalism and cooperation
- Team-player who fosters an inclusive environment
- Customer-focused and committed to success
- Demonstrates flexibility and adaptability with a positive attitude
- Welcomes feedback and applies it appropriately
About Southern Company
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications.
The men and women who work at Southern Company understand that we don’t simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 100 years ago, our company played a major role in the growth and prosperity of the South – and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because we’re there.
Our principal business is to make, move and sell energy. Those are the “whats” of our business. But it’s the “hows” that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.
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