Disability Management Consultant
Job Description
DISABILITY MANAGEMENT CONSULTANT
OVERVIEW
The Disability Management Consultant is responsible for managing occupational and non‑occupational medical and disability-related matters through resolution in a manner that supports appropriate medical care while remaining timely, cost‑effective, and aligned with Safety First and Our Values. This role partners closely with Health & Medical Services team members, healthcare providers, third‑party administrators, management, Human Resources, Safety, and internal and external legal counsel to ensure consistent and compliant outcomes.
JOB RESPONSIBILITIES
- Provide case management and related consultation for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty (FFD) evaluations, ADA accommodation process, and Workers’ Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
- Provide high quality customer service and ensure compliance with laws, regulations, and company programs & policies governing FMLA, FFD, ADA, Workers’ Compensation, DLOA, LTD, OSHA, DOT, return to work clearance and HIPAA
- Deliver training and presentations to supervisors on injury reporting, FMLA, FFD, ADA, DLOA, LTD, return to work clearance process, and other related topics as needed
- Provide medical consultation for work-related injuries prior to transport to a care facility when appropriately feasible
- Coordinate with Workers’ Compensation adjuster to include compensability determination, and nurse case management
- Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company’s Medical Director
- Process pre-employment medical clearances
- Provide support with the review process, revision and maintenance of essential job function (EJF) documents
- Establish & maintain accurate and up-to-date records and documentation of all case management activity, decisions, and communications in accordance with HIPAA and company requirements
- Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
- Respond to audits and inquiries as needed from internal & external legal counsel, MPC accounting department, Southern Company workers’ compensation insurance carriers, and the MS Workers’ Compensation Commission
- Participate in the company’s storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
- Support MPC Health & Medical Services and MPC Human Resources initiatives, as well as support West Region and Southern Company Disability Management initiatives
- Responsibilities may vary based on business needs
JOB REQUIREMENTS
Education & Experience
- Active Mississippi Registered Nurse (RN) license or an active license in physical therapy, occupational therapy, or a bachelor’s degree in a medical field as it relates to this position (required)
- CCM, COHN, or CDMS certification (highly preferred)
- Minimum of two years of case management or occupational/employee health experience (highly preferred)
Knowledge, Skills, & Abilities
- Working knowledge of disability management practices, Mississippi Workers’ Compensation laws, FMLA regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
- Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
- Strong customer service skills and ability to interact with employees of all job levels
- Proficiency in recordkeeping and documentation practices
- Ability to interpret and apply relevant policies and procedures
- Ability to handle sensitive and confidential information with discretion
- Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
- Well-organized with a focus on accuracy, thoroughness, and attention to detail
- Ability to manage multiple projects and commitment to completing tasks timely
- Ability to quickly adapt and adjust to constantly changing priorities
- Ability to work easily in a team environment as well as ability and initiative to work independently
- Available for and able to travel on short notice within the Company’s service territory, with possible overnight stays
- Available outside of normal business hours as needed for on-call assistance
Behavioral Attributes
- Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
- Demonstrates a high level of professionalism and cooperation
- Team-player who fosters an inclusive environment
- Customer-focused and committed to success
- Demonstrates flexibility and adaptability with a positive attitude
- Welcomes feedback and applies it appropriately
DISABILITY MANAGEMENT CONSULTANT
OVERVIEW
The Disability Management Consultant is responsible for managing occupational and non‑occupational medical and disability-related matters through resolution in a manner that supports appropriate medical care while remaining timely, cost‑effective, and aligned with Safety First and Our Values. This role partners closely with Health & Medical Services team members, healthcare providers, third‑party administrators, management, Human Resources, Safety, and internal and external legal counsel to ensure consistent and compliant outcomes.
JOB RESPONSIBILITIES
- Provide case management and related consultation for occupational and non-occupational injuries and illnesses, FMLA, Fitness for Duty (FFD) evaluations, ADA accommodation process, and Workers’ Compensation cases including removal from work, job duty restrictions, return to work clearance, disability leave of absence administration (DLOA) and long-term disability (LTD)
- Provide high quality customer service and ensure compliance with laws, regulations, and company programs & policies governing FMLA, FFD, ADA, Workers’ Compensation, DLOA, LTD, OSHA, DOT, return to work clearance and HIPAA
- Deliver training and presentations to supervisors on injury reporting, FMLA, FFD, ADA, DLOA, LTD, return to work clearance process, and other related topics as needed
- Provide medical consultation for work-related injuries prior to transport to a care facility when appropriately feasible
- Coordinate with Workers’ Compensation adjuster to include compensability determination, and nurse case management
- Serve as liaison between employees, health care providers, and management for coordination of care needs and a safe return to work consistent with provider recommendations and employer policies while under the guidance of leadership as well as the Company’s Medical Director
- Process pre-employment medical clearances
- Provide support with the review process, revision and maintenance of essential job function (EJF) documents
- Establish & maintain accurate and up-to-date records and documentation of all case management activity, decisions, and communications in accordance with HIPAA and company requirements
- Serve as a trusted partner to all stakeholders and will be responsible for managing confidential and sensitive information
- Respond to audits and inquiries as needed from internal & external legal counsel, MPC accounting department, Southern Company workers’ compensation insurance carriers, and the MS Workers’ Compensation Commission
- Participate in the company’s storm preparedness process by attending planning meetings and procuring and maintaining supplies, as well as providing virtual and onsite medical support during disaster restoration efforts
- Support MPC Health & Medical Services and MPC Human Resources initiatives, as well as support West Region and Southern Company Disability Management initiatives
- Responsibilities may vary based on business needs
JOB REQUIREMENTS
Education & Experience
- Active Mississippi Registered Nurse (RN) license or an active license in physical therapy, occupational therapy, or a bachelor’s degree in a medical field as it relates to this position (required)
- CCM, COHN, or CDMS certification (highly preferred)
- Minimum of two years of case management or occupational/employee health experience (highly preferred)
Knowledge, Skills, & Abilities
- Working knowledge of disability management practices, Mississippi Workers’ Compensation laws, FMLA regulations, Americans with Disability Act, 1973 Rehabilitation Act-Section 503, medical privacy regulations, Human Resources practices, OSHA regulations as they relate to physicals, medical records, recordkeeping and ergonomics
- Strong verbal and written communication skills, including ability to communicate with confidence, credibility, and empathy
- Strong customer service skills and ability to interact with employees of all job levels
- Proficiency in recordkeeping and documentation practices
- Ability to interpret and apply relevant policies and procedures
- Ability to handle sensitive and confidential information with discretion
- Efficient computer skills (Word, Excel, Outlook, PowerPoint, etc.) and ability to effectively move between multiple systems/programs to obtain & provide information
- Well-organized with a focus on accuracy, thoroughness, and attention to detail
- Ability to manage multiple projects and commitment to completing tasks timely
- Ability to quickly adapt and adjust to constantly changing priorities
- Ability to work easily in a team environment as well as ability and initiative to work independently
- Available for and able to travel on short notice within the Company’s service territory, with possible overnight stays
- Available outside of normal business hours as needed for on-call assistance
Behavioral Attributes
- Demonstrates high ethical standards and behaviors consistent with Our Values and Principle Centered Leadership
- Demonstrates a high level of professionalism and cooperation
- Team-player who fosters an inclusive environment
- Customer-focused and committed to success
- Demonstrates flexibility and adaptability with a positive attitude
- Welcomes feedback and applies it appropriately
About Southern Company
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications.
The men and women who work at Southern Company understand that we don’t simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 100 years ago, our company played a major role in the growth and prosperity of the South – and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because we’re there.
Our principal business is to make, move and sell energy. Those are the “whats” of our business. But it’s the “hows” that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.
Related Jobs
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store perf...
ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store,deliveringouts...
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store perf...
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store perf...
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store perf...
ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program. In this role, you will develop the skills and knowledge necessary to lead your own store,deliveringouts...
