Unit Clerk - Emergency Department

Hendersonville, NC

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting.This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. 


Responsibilities:

  • Coordinatespatient movementto and from the unit, whether within the hospital, to other institutions or as part of the discharge process. 

  • Answerspatient and family queries by phone or other mediums and escalatestoappropriate staffas needed.  

  • Schedulespatientdischarge and post-discharge consultations.  

  • Acts as primary service representativefor unitto staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists.  

  • Maintains supply levels for common consumable inventory items. Ordersadditionalsupplies asidentifiedor directed.  

  • Monitors patients aswarranted and escalates to clinical staff whenappropriate. 

  • Organizespatient packets froman electronic medical recordkeeping (EMR) system as needed for discharge or transfer.  

  • Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist.Adheres to documented policies and processes as well as performing other related duties as assigned. 


PARDEE


Other information:

Required 

  • Associate’s Degreeor an equivalent combination of experience and education 

  • Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.  

Preferred 

  • Experience working with an electronic medical recordkeeping (EMR) system such as EPIC 

  • Experience working in a hospital setting. 


01.6780.2315


Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Emergency Department

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Assignment Type: Onsite

Work Schedule: Evening Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

PDN-9ff4a96e-8f66-432a-b7cc-3342c9328bd2

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting.This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit. 


Responsibilities:

  • Coordinatespatient movementto and from the unit, whether within the hospital, to other institutions or as part of the discharge process. 

  • Answerspatient and family queries by phone or other mediums and escalatestoappropriate staffas needed.  

  • Schedulespatientdischarge and post-discharge consultations.  

  • Acts as primary service representativefor unitto staff and visitors.Maintains simple accountability systems for the unit, such as physical environment checklists.  

  • Maintains supply levels for common consumable inventory items. Ordersadditionalsupplies asidentifiedor directed.  

  • Monitors patients aswarranted and escalates to clinical staff whenappropriate. 

  • Organizespatient packets froman electronic medical recordkeeping (EMR) system as needed for discharge or transfer.  

  • Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist.Adheres to documented policies and processes as well as performing other related duties as assigned. 


PARDEE


Other information:

Required 

  • Associate’s Degreeor an equivalent combination of experience and education 

  • Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.  

Preferred 

  • Experience working with an electronic medical recordkeeping (EMR) system such as EPIC 

  • Experience working in a hospital setting. 


01.6780.2315


Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Emergency Department

Work Type: Full Time

Standard Hours Per Week: 36.00

Work Assignment Type: Onsite

Work Schedule: Evening Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

PDN-9ff4a96e-8f66-432a-b7cc-3342c9328bd2

About UNC Health

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. 

 UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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Apply For This Job
Unit Clerk - Emergency Department
UNC Health
Hendersonville, NC
Sep 24, 2025
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