Employment Services Worker I

Chesapeake, VA

Job Description

The Employment Services unit is responsible for case management of the Supplemental Nutrition Assistance Program, Employment and Training (SNAP E&T) and the Virginia Initiative for Education and Work program (VIEW). Both of these programs plays a vital role in the delivery of high quality human services that assist participants to achieve self-sufficiency, and overall well-being by providing a wide range of employment and training services.Under general supervision, the Employment Services Worker I is responsible for providing professional employment counseling services, needs assessments, vocational evaluations, employment preparation, and training for Virginia Initiative for Education and Work program (VIEW) and Supplemental Nutrition Assistance Program Employment and Training (SNAPET) participants. Primary responsibilities includes;

  • Case Management of VIEW/SNAP E&T caseload
  • Conducts assessment interviews to determine employability and to identify employment barriers
  • Prioritize needs and develops target dates for the completion of objective
  • Administers and interprets assessment results to include re-assessments at prescribed intervals
  • Assists with job search development, retention and career counseling
  • Conducts presentations to groups and is involved in other public relations activities to promote the overall employment services program
  • Serves as essential personnel during disasters.
  • Performs other duties as assigned.

ESSENTIAL TASKSThe tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
  • Conducts assessments of client employability, and develops and implements employment plans.
  • Coordinates and contracts with manpower/public agencies/community for appropriate services for clients and to promote available programs; coordinates, monitors, and evaluates service delivery.
  • Assigns client to employment program activities, and monitors progress throughout program participation.
  • Conducts group sessions to provide employment skills information and training; provides job counseling and resource matching and referrals.
  • Performs case management, maintaining files through data entry, written narratives, and scheduling and sending of appointment letters, notices of sanction, and miscellaneous mail.
  • Develops work sites and maintains contact with work site supervisors.
  • Provides information to other agency staff to ensure compliance with program requirements; requests information on closed and sanctioned cases for payment reductions for savings to the program.
  • Assists clients with placement into unsubsidized employment, providing supportive services when necessary.
  • Maintains records for area of responsibility; compiles information/data and prepares periodic and special reports.
  • Performs routine office tasks such as typing correspondence, data entry, filing, faxing, telephoning, and photocopying.
  • Attends unit, staff, and team meetings to exchange information.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.PDN-a0804da1-b60c-4ccb-93c9-23c3acad9782
The Employment Services unit is responsible for case management of the Supplemental Nutrition Assistance Program, Employment and Training (SNAP E&T) and the Virginia Initiative for Education and Work program (VIEW). Both of these programs plays a vital role in the delivery of high quality human services that assist participants to achieve self-sufficiency, and overall well-being by providing a wide range of employment and training services.Under general supervision, the Employment Services Worker I is responsible for providing professional employment counseling services, needs assessments, vocational evaluations, employment preparation, and training for Virginia Initiative for Education and Work program (VIEW) and Supplemental Nutrition Assistance Program Employment and Training (SNAPET) participants. Primary responsibilities includes;

  • Case Management of VIEW/SNAP E&T caseload
  • Conducts assessment interviews to determine employability and to identify employment barriers
  • Prioritize needs and develops target dates for the completion of objective
  • Administers and interprets assessment results to include re-assessments at prescribed intervals
  • Assists with job search development, retention and career counseling
  • Conducts presentations to groups and is involved in other public relations activities to promote the overall employment services program
  • Serves as essential personnel during disasters.
  • Performs other duties as assigned.

ESSENTIAL TASKSThe tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.
  • Conducts assessments of client employability, and develops and implements employment plans.
  • Coordinates and contracts with manpower/public agencies/community for appropriate services for clients and to promote available programs; coordinates, monitors, and evaluates service delivery.
  • Assigns client to employment program activities, and monitors progress throughout program participation.
  • Conducts group sessions to provide employment skills information and training; provides job counseling and resource matching and referrals.
  • Performs case management, maintaining files through data entry, written narratives, and scheduling and sending of appointment letters, notices of sanction, and miscellaneous mail.
  • Develops work sites and maintains contact with work site supervisors.
  • Provides information to other agency staff to ensure compliance with program requirements; requests information on closed and sanctioned cases for payment reductions for savings to the program.
  • Assists clients with placement into unsubsidized employment, providing supportive services when necessary.
  • Maintains records for area of responsibility; compiles information/data and prepares periodic and special reports.
  • Performs routine office tasks such as typing correspondence, data entry, filing, faxing, telephoning, and photocopying.
  • Attends unit, staff, and team meetings to exchange information.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.PDN-a0804da1-b60c-4ccb-93c9-23c3acad9782

About City of Chesapeake

Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living. 

Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family. 

Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country! 

The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history. 

Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake. 

Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.

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Employment Services Worker I
City of Chesapeake
Chesapeake, VA
Dec 3, 2025
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