GEA Process Engineering
Engineering Service Sales Specialist
Janesville, WI
Jan 7, 2025
Full-time
Full Job Description
Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Service Specialist to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.

Responsibilities / Tasks

  • Technical Support:
    • Assist Sales Engineers with technical expertise in Renewable Resources applications - separators and decanters
    • Aid customers in troubleshooting and resolving issues with separators and decanter installations.
  • Customer Engagement:
    • Support customers in optimizing processes and performing field trials.
    • Build and maintain relationships with customers, ensuring their satisfaction and loyalty.
  • Internal and External Training:
    • Provide training sessions for customers and internal teams to increase understanding of products and processes.
  • Market Positioning and Product Development:
    • Position the product effectively against competitors.
    • Collaborate with product development teams on customer-related projects.
  • Cross-Functional Support:
    • Work with service and project execution teams to provide industry-specific knowledge.
    • Uphold a unified approach in client interactions ("One face to the Client" culture).

Your Profile / Qualifications

  • Experience and Expertise:
    • At least 5 years of relevant industry experience, with knowledge of separators and decanters.
    • Familiarity with customer bases and competitors in the field.
  • Technical and Practical Know-How:
    • Expertise in state-of-the-art processes related to decanters and separators
    • Educational background in Engineering, Food Science, or equivalent experience.
  • Personal Attributes:
    • Open-minded, solution-oriented, and strong problem-solving abilities.
    • Team player with excellent networking and communication skills.
  • Customer Focus:
    • Strong customer orientation and ability to build rapport across various organizational levels.
    • Confident, capable, and credible in client-facing scenarios.
  • Additional Requirements:
    • English proficiency.
    • Willingness and ability to travel extensively (50-70%).

GEA offers competitive pay and great benefits.

  • 11 Paid Holidays
  • PTO - Paid Time Off
  • Medical Plans
  • Dental Insurance
  • Vision Insurance
  • Health Savings and Spending Accounts
  • Tuition Reimbursement
  • 401k with excellent employer match
  • Wellness Incentive Program
  • Employee Assistance Program

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

#engineeringforthebetter

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Engineering Service Sales Specialist
GEA Process Engineering
Janesville, WI
Jan 7, 2025
Full-time
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