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Ensembles Operations Specialist

Berklee College of Music

Boston, MA

Full-Time

Ensembles Operations Specialist

Berklee College of Music

Boston, MA

Full-Time

Feb 07, 2025

Education

Job Description

Job Description:

The work involved with this position entails assistance in managing and registering 3000+ students in over 400 ensembles each year, communication with 147 faculty members, planning over 300 recitals per semester. Each year this role helps plan over 1000 ratings auditions per year. There is also a large amount of collaboration with departments through out Berklee. ie. Academic Affairs, Faculty Development, International Programs, Liberal Arts Dept., the Scholarship Office MP&E, the President’s Office and Film scoring, and the Performance Division. This position will also provide coordination for on campus and off campus events related to the Ensemble Department.

Essential Duties and Responsibilities:

Assist with front desk/ reception duties. Training work study students in the Faculty area
Scheduling Appointments for Department Chair and Assistant Chair.

Make essential department purchases and review spending on a month to month basis

Help create and maintain system for tracking faculty office hours

Collaborate with Concert Operations Office Assistant for Ensemble performances and visiting artists arrangements

Assist with registration during check in week, add/drop, and various special programs

Coordinate and notify faculty and scholarship students regarding ratings auditions teams.

Coordinate and notify students of scholarship assignments for various ensemble classes

Provide technological, ensemble room, and concert staging & production support. Including audio set up, video/audio recording efforts for evening performances in ensemble rooms and other on/off campus performance venues.

Assist with the Ensemble room reservation system during the evening shift including: cancellations, online room reservations and equipment use, faculty support, classroom support, administration support.

Help monitor evening closing of Ensemble office

Assists with the scheduling of all recital hall ensemble recitals

Assist with building the ENS Ratings Audition rooms, faculty teams, and rhythm section teams during finals of Fall, Spring, and Summer semesters.

After Grading Period – Rating upgrades

Work hours: flexible schedule days/evenings with 2 weekends per month, 35 hours per week

Qualifications:

2 -4 years experience in office or administrative customer service setting
Solid experience with Microsoft Office software (Excel, Word, etc.)
Strong customer service and communication skills
Solid initiative, flexibility, and collaboration skills

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff

Job Description:

Essential Duties and Responsibilities:

Assist with front desk/ reception duties. Training work study students in the Faculty area
Scheduling Appointments for Department Chair and Assistant Chair.

Make essential department purchases and review spending on a month to month basis

Help create and maintain system for tracking faculty office hours

Collaborate with Concert Operations Office Assistant for Ensemble performances and visiting artists arrangements

Assist with registration during check in week, add/drop, and various special programs

Coordinate and notify faculty and scholarship students regarding ratings auditions teams.

Coordinate and notify students of scholarship assignments for various ensemble classes

Provide technological, ensemble room, and concert staging & production support. Including audio set up, video/audio recording efforts for evening performances in ensemble rooms and other on/off campus performance venues.

Assist with the Ensemble room reservation system during the evening shift including: cancellations, online room reservations and equipment use, faculty support, classroom support, administration support.

Help monitor evening closing of Ensemble office

Assists with the scheduling of all recital hall ensemble recitals

Assist with building the ENS Ratings Audition rooms, faculty teams, and rhythm section teams during finals of Fall, Spring, and Summer semesters.

After Grading Period – Rating upgrades

Work hours: flexible schedule days/evenings with 2 weekends per month, 35 hours per week

Qualifications:

2 -4 years experience in office or administrative customer service setting
Solid experience with Microsoft Office software (Excel, Word, etc.)
Strong customer service and communication skills
Solid initiative, flexibility, and collaboration skills

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*

Employee Type:

Staff

About Berklee College of Music

Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate and graduate degree programs at its campuses in Boston, Massachusetts, and Valencia, Spain, and through its award-winning distance learning program, Berklee Online. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, Tony, Oscar, and Emmy awards.

At Berklee College of Music and Boston Conservatory at Berklee, students explore interdisciplinary approaches to music, dance, theater, film, business, healthcare, education, technology, and more. Our pioneering youth programs reach underserved classrooms throughout the U.S. and beyond. With students and alumni from more than 100 nations and educational partners across the world, we are forging new connections among art forms, musical traditions, and technologies to build a dynamic, diverse, and collaborative global arts community.

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Ensembles Operations Specialist

Berklee College of Music

Boston, MA

Feb 7, 2025

Full-time

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