Job Description
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
The Software Installation Engineer is responsible for overseeing the packaging, deployment, maintenance, and troubleshooting of applications across the enterprise environment. This role ensures efficient and reliable delivery of approved software through automation tools and deployment systems, enabling a seamless experience for end users.
MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
Application Packaging & Deployment
- Manage the full lifecycle of application packaging, from creation to deployment and retirement.
- Ensure accurate version control, timely updates, and smooth integration with end-user delivery portals (e.g., Company Portal).
- Maintain high standards of reliability and usability to support business workflows.
Tooling Administration
- Administer and maintainapplicationdeployment and packaging tools that interface with user-facing systems.
- Diagnose and resolve applicationpackaging, deployment, and automation issues.
- Collaborate with vendors and internal teams to implement fixes and enhancements.
Collaboration & Coordination
- Partner with application requestors, Asset Management, and Legal teams to ensure compliance with software approval and licensing processes.
- Work closely with cross-functional stakeholders to align deployment solutions with organizational standards and timelines.
Compliance & Security
- Serve as the point of contact for Information Security to evaluate and block vulnerable or compromised applications.
- Ensure compliance with internal policies and external security requirements.
Monitoring & Reporting
- Track deployment performance, analyze data trends, and maintain portal reliability and responsiveness.
Qualifications
- Proficiency in application packaging and deployment, particularly with automation tools or scripting (e.g., PowerShell, PatchMyPC, WinGet).
- Strong understanding of Windows operating systems,drivers,and enterprise deployment practices in a hybridenvironment (cloud and on-prem).
- Hands-on experience with management tools such as Intune, EntraID, AutoPilot, Active Directoryand Group Policy.
- Proven customer service experience with the abilityto translate customer requirements into practical technical solutions.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong written and verbal communication skills.
- Familiarity with the macOS platform is a plus.
- Experience in enterprise environments.
Required Qualifications
- A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
- Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
- Visa sponsorship will not be provided for this position.
MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.
The Software Installation Engineer is responsible for overseeing the packaging, deployment, maintenance, and troubleshooting of applications across the enterprise environment. This role ensures efficient and reliable delivery of approved software through automation tools and deployment systems, enabling a seamless experience for end users.
MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
Application Packaging & Deployment
- Manage the full lifecycle of application packaging, from creation to deployment and retirement.
- Ensure accurate version control, timely updates, and smooth integration with end-user delivery portals (e.g., Company Portal).
- Maintain high standards of reliability and usability to support business workflows.
Tooling Administration
- Administer and maintainapplicationdeployment and packaging tools that interface with user-facing systems.
- Diagnose and resolve applicationpackaging, deployment, and automation issues.
- Collaborate with vendors and internal teams to implement fixes and enhancements.
Collaboration & Coordination
- Partner with application requestors, Asset Management, and Legal teams to ensure compliance with software approval and licensing processes.
- Work closely with cross-functional stakeholders to align deployment solutions with organizational standards and timelines.
Compliance & Security
- Serve as the point of contact for Information Security to evaluate and block vulnerable or compromised applications.
- Ensure compliance with internal policies and external security requirements.
Monitoring & Reporting
- Track deployment performance, analyze data trends, and maintain portal reliability and responsiveness.
Qualifications
- Proficiency in application packaging and deployment, particularly with automation tools or scripting (e.g., PowerShell, PatchMyPC, WinGet).
- Strong understanding of Windows operating systems,drivers,and enterprise deployment practices in a hybridenvironment (cloud and on-prem).
- Hands-on experience with management tools such as Intune, EntraID, AutoPilot, Active Directoryand Group Policy.
- Proven customer service experience with the abilityto translate customer requirements into practical technical solutions.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong written and verbal communication skills.
- Familiarity with the macOS platform is a plus.
- Experience in enterprise environments.
Required Qualifications
- A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
- Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
- Visa sponsorship will not be provided for this position.
About MathWorks
MathWorks is the leading developer of mathematical computing software. MATLAB, the language of engineers and scientists, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a block diagram environment for simulation and Model-Based Design of multidomain and embedded engineering systems. Engineers and scientists worldwide rely on these product families to accelerate the pace of discovery, innovation, and development in automotive, aerospace, electronics, financial services, biotech-pharmaceutical, and other industries. MATLAB and Simulink are also fundamental teaching and research tools in the world's universities and learning institutions. Founded in 1984, MathWorks employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA.
Mission: Our goal is to change the world by accelerating the pace of discovery, innovation, development, and learning in engineering and science.
We work to provide the ultimate computing environment for technical computation, visualization, design, simulation, and implementation. We use this environment to provide innovative solutions in a wide range of application areas.
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