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Family Services Specialist I (In-Home & CPS)

Chesapeake, VA

Job Description

Family Services Specialist I - Child Protective Services (CPS)The City of Chesapeake Department of Human Services is seeking an experienced CPS Family Services Specialist to conduct child abuse and neglect investigations and safety assessments under supervision.This role involves managing caseloads; using structured tools to assess risk and ensure child safety; and making placement decisions when necessary. Responsibilities also include preparing court documents, providing testimony, and completing CPS intake duties.The specialist will collaborate with law enforcement, medical, and mental health professionals while working in a fast-paced, high-demand environment.Strong attention to detail, professionalism, and flexibility are required, including availability for after-hours work.
TYPICAL TASKS:
  • Conducts client interviews, investigations, and comprehensive family assessments; develops and implements service plans and handles interstate referral screenings
  • Provides individual and group counseling, crisis intervention, and support with basic life skills such as parenting, budgeting, and employment readiness
  • Conducts home visits to observe, document, and assess family interactions and living conditions; coordinates and supervises visitation schedules
  • Collaborates with community partners, agencies, and service providers to coordinate care and make appropriate referrals for client services
  • Manages provider arrangements, including authorizations, purchase orders, rate negotiations, invoice processing, and verification of services
  • Maintains detailed case records, prepares reports, and completes required documentation and administrative tasks
  • Provides court-related services, including preparing documentation, participating in hearings, and testifying as required
  • Makes critical child safety decisions, including emergency interventions and placement of children when necessary
  • Recruits, screens, and conducts training and orientation for foster parents, volunteers, and service providers
  • Provides public information on services and eligibility requirements for assigned programs
  • Participates in cross-training and may rotate across CPS, foster care, and adoption units
  • Performs other related duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.PDN-a218ab83-9dff-449f-9d20-20ccecf572c5
Family Services Specialist I - Child Protective Services (CPS)The City of Chesapeake Department of Human Services is seeking an experienced CPS Family Services Specialist to conduct child abuse and neglect investigations and safety assessments under supervision.This role involves managing caseloads; using structured tools to assess risk and ensure child safety; and making placement decisions when necessary. Responsibilities also include preparing court documents, providing testimony, and completing CPS intake duties.The specialist will collaborate with law enforcement, medical, and mental health professionals while working in a fast-paced, high-demand environment.Strong attention to detail, professionalism, and flexibility are required, including availability for after-hours work.
TYPICAL TASKS:
  • Conducts client interviews, investigations, and comprehensive family assessments; develops and implements service plans and handles interstate referral screenings
  • Provides individual and group counseling, crisis intervention, and support with basic life skills such as parenting, budgeting, and employment readiness
  • Conducts home visits to observe, document, and assess family interactions and living conditions; coordinates and supervises visitation schedules
  • Collaborates with community partners, agencies, and service providers to coordinate care and make appropriate referrals for client services
  • Manages provider arrangements, including authorizations, purchase orders, rate negotiations, invoice processing, and verification of services
  • Maintains detailed case records, prepares reports, and completes required documentation and administrative tasks
  • Provides court-related services, including preparing documentation, participating in hearings, and testifying as required
  • Makes critical child safety decisions, including emergency interventions and placement of children when necessary
  • Recruits, screens, and conducts training and orientation for foster parents, volunteers, and service providers
  • Provides public information on services and eligibility requirements for assigned programs
  • Participates in cross-training and may rotate across CPS, foster care, and adoption units
  • Performs other related duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.PDN-a218ab83-9dff-449f-9d20-20ccecf572c5

About City of Chesapeake

Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living. 

Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family. 

Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country! 

The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history. 

Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake. 

Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.

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City of Chesapeake
Family Services Specialist I (In-Home & CPS)
City of Chesapeake
Chesapeake, VA
Jun 24, 2026
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