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Field Service Professional - Wappingers Falls, NY

Wappingers Falls, NY

Job Description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Field Service Technician/Professional

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint-named one ofForbe'sWorld's 50 Most Innovative Companies-is looking forField Service Techniciansto join our nationally recognized team.

Why Technicians Choose Vivint:

  • Total Compensation:Competitive hourly base pay +uncapped commissionand performance incentives.

  • Comprehensive, Paid Training:Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.

  • Zero Commute:Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments-you clock in from your driveway.

  • Work-Life Balance:4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.

  • Fully Equipped:We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.

  • The Perks:10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.

  • Adventure:Opportunity to earn a yearly company-paid incentive trip (plus one guest!).

A Day in the Life:

As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:

  • Technical Excellence:Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.

  • Consultative Sales:Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.

  • Customer Education:Training homeowners on how to use their new system to protect their families.

  • Growth:Benefiting from consistent coaching and leadership training to move up within our national organization.

What We're Looking For:

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

  • A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus.

  • Customer First Attitude:Ability to act with integrity while building rapport with diverse customers.

  • Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

  • Requirements:A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Physical Requirements:

  • Ability to lift and carry up to 45 lbs.

  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.

  • Comfortable bending, kneeling, and standing for extended periods.

Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

The base hourly range for this position is:$28.02 - $31.71* *The base hourly range aboverepresents the low and high end of the salary range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just onecomponent of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PDN-a0b09c3e-1646-4023-913e-a048a87ddf52

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Field Service Technician/Professional

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint-named one ofForbe'sWorld's 50 Most Innovative Companies-is looking forField Service Techniciansto join our nationally recognized team.

Why Technicians Choose Vivint:

  • Total Compensation:Competitive hourly base pay +uncapped commissionand performance incentives.

  • Comprehensive, Paid Training:Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.

  • Zero Commute:Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments-you clock in from your driveway.

  • Work-Life Balance:4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.

  • Fully Equipped:We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.

  • The Perks:10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.

  • Adventure:Opportunity to earn a yearly company-paid incentive trip (plus one guest!).

A Day in the Life:

As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:

  • Technical Excellence:Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.

  • Consultative Sales:Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.

  • Customer Education:Training homeowners on how to use their new system to protect their families.

  • Growth:Benefiting from consistent coaching and leadership training to move up within our national organization.

What We're Looking For:

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

  • A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus.

  • Customer First Attitude:Ability to act with integrity while building rapport with diverse customers.

  • Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

  • Requirements:A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Physical Requirements:

  • Ability to lift and carry up to 45 lbs.

  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.

  • Comfortable bending, kneeling, and standing for extended periods.

Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Ready to transform your career? Apply today to join the Vivint team!

The base hourly range for this position is:$28.02 - $31.71* *The base hourly range aboverepresents the low and high end of the salary range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just onecomponent of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

PDN-a0b09c3e-1646-4023-913e-a048a87ddf52

About Vivint

Vivint is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.8 million customers throughout the U.S. and Canada.Vivint was named by Forbes as the “Best Home Security Company of 2022” as well as making Forbes’ list of “Best Employers for Diversity 2022”. The company is the largest tech employer in Utah while being Newsweek’s Top 100 “Most Loved Workplaces” in the US for 2021 and is on Inc Magazine’s Best Led Companies list.
For more information, visit www.vivint.com.

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