Job Description
Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for aGuest Services Coordinatorto cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!
OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
- Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
- Check guests in and out for their reservations.
- Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
- Collect and post security deposits, rent, or funds for other services.
- Complete and maintain resort records, reports, and files.
- Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
- Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
- Assist with the preparation of marketing materials.
- Other duties as assigned.
REQUIREMENTS
- Valid driver's license
- Prior administrative experience
- Strong customer service skills
- Excellent telephone skills
- Good problem-solving skills
- Professional appearance
- Intermediatecomputer proficiency, with ability to use Microsoft Office Suite, email and internet
- RV resort office or hotel front desk experience, a plus
PERKS & BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!
- Paid sick leave
- Online access to view and update personal information, review paystubs, annual W2s, and more
- Participation in company-wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Get paid daily withDailyPay
- Access to hundreds of online learning modules via Sun University
- Seasonal Now & Later Bonus
- Vacation RV site rent discounts at Sun Outdoors locations nationwide
Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for aGuest Services Coordinatorto cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!
OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
- Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
- Check guests in and out for their reservations.
- Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
- Collect and post security deposits, rent, or funds for other services.
- Complete and maintain resort records, reports, and files.
- Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
- Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
- Assist with the preparation of marketing materials.
- Other duties as assigned.
REQUIREMENTS
- Valid driver's license
- Prior administrative experience
- Strong customer service skills
- Excellent telephone skills
- Good problem-solving skills
- Professional appearance
- Intermediatecomputer proficiency, with ability to use Microsoft Office Suite, email and internet
- RV resort office or hotel front desk experience, a plus
PERKS & BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!
- Paid sick leave
- Online access to view and update personal information, review paystubs, annual W2s, and more
- Participation in company-wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Get paid daily withDailyPay
- Access to hundreds of online learning modules via Sun University
- Seasonal Now & Later Bonus
- Vacation RV site rent discounts at Sun Outdoors locations nationwide
About Sun Communities, Inc.
About Us: Sun Communities and Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts. To find out more about what we have to offer, visit a community near you or contact us.
Our Culture: We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of our most valuable assets, and we ensure we offer a fun and rewarding workplace!
We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.
Accolades: We've been ranked as a “Top 100 Workplace” by the Detroit Free Press for the past 10 consecutive years.
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