Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

UNC Health’s Community Health & Engagement team seeks a Program Manager to support the planning, coordination, and day-to-day operations of its Medical Mobile Clinic. This position helps bring healthcare services into communities, with a focus on rural populations and people facing barriers to care. 

The Program Manager connects program administration with field operations. Areas of focus include coordinating clinic schedules and community sites; supporting staffing and patient flow in partnership with clinical leaders; coordinating vehicle readiness, equipment, and supplies; monitoring budgets and program performance; and maintaining strong community partnerships. 

The ideal candidate combines program management skills with clinical experience, sound judgment, and a practical understanding of mobile healthcare delivery. Success requires someone who can build trust, respond calmly to changing conditions, and follow through on commitments to patients, community partners, and colleagues.

Preferred Qualifications and Experience:

• Clinical background: Experience as a registered nurse (RN), certified medical assistant (CMA), or another healthcare professional with direct patient care experience. Experience delivering services through a mobile medical clinic is strongly preferred.
• Mobile and community healthcare operations: Experience coordinating mobile clinics, community-based care, or outreach services, including site readiness, scheduling, supplies, equipment, and coordination across clinical and administrative teams.
• Community relationships and trust: Demonstrated ability to establish rapport quickly while building lasting relationships through listening, cultural humility, reliable communication, and follow-through. Experience working with rural communities, faith organizations, local agencies, or other trusted community partners is preferred.
• Program and financial management: Experience managing budgets, tracking expenses, improving workflows, and reporting program results. Familiarity with grant-funded programs, deliverables, and reporting is an asset.
• Healthcare systems and quality: Familiarity with electronic health records, patient confidentiality, infection prevention practices, and quality improvement. Ability to work with clinical leaders to support safe, organized services.
• Vehicle experience: A current commercial driver’s license (CDL) is preferred. Experience safely driving or maneuvering large vehicles, particularly vehicles approximately 37 feet long and weighing less than 26,001 pounds, is also desirable.

Work Environment and Schedule:

This position includes both office-based administrative work and active fieldwork at mobile clinic sites. Travel includes Johnston, Wayne, Lenoir, Nash, and Onslow counties, as well as other designated service areas. 

The schedule may include occasional early mornings, evenings, or weekends to support clinic operations and community outreach events. Candidates should be comfortable working in changing community settings and adjusting plans in response to site conditions, staffing, weather, or operational needs. 

Field activities may involve prolonged standing, assisting with equipment setup and breakdown, and bending or reaching within compact mobile clinic spaces. Essential functions may be performed with or without reasonable accommodation. 

Responsibilities:

1. Analysis:  Analyzes and resolves complex issues to maximize efficiency. Ensures all proper internal controls are in place to safeguard assets of the system and satisfies internal and external regulatory requirements. Develops and monitors operating and capital budget.
2. Communication and Relationships: Works with peers to identify and analyze opportunities for improvement. Implements processes to identify, implement and ensure standardization decisions occur with minimal disruption to patient care or administrative activities and creating solutions.
3. Financial and Business Planning: Provides analytical and strategy support for the assigned program. Performs analytics, provides business insight into implications of findings, develops business plans, and recommends opportunities for improvement.
4. Program Administration: Plan, coordinate and administer activities of assigned program to include developing, implementing, and administering related procedures, processes, services and systems.
5. Strategic Planning: Interface with all UNC Health Care entities and effectively communicate strategies, successfully elicit support and provide assistance implementing those strategies.

Other Information

Education Requirements:
● Bachelor’s degree
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Five (5) years of program/project management experience required.
Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Community Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $44.56 - $64.06 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.