Manager, HR Operations (36440-JPER)

Natick, MA

Job Description

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

The Manager, HR Operations will be responsible for driving the efficiency, scalability, and excellence of our HR operations function. As part of a global HR Operations team, lead key HR operational processes including benefits administration, leave management, onboarding, and HR data management, with a strong focus on automation, analytics, and process improvement. You will lead and develop a high-performing HR operations team, ensuring best-in-class employee experience and operational excellence as we scale.









This position is based at our headquarters in Natick, MA and requires in-person 3 days a week per our hybrid schedule.


MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

Key Responsibilities


Leadership & Team Development



  • Lead, mentor, and develop a high-performing HR operations team.

  • Foster a culture of continuous improvement, collaboration, and innovation.

  • Drive team engagement, capability building, and career development.



HR Operations Management



  • Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, onboarding, and employee data management.

  • Ensure policies and processes comply with US federal, state, and local regulations as well as global company policies.

  • Partner with global HR, payroll, and other cross functional teams to ensure seamless HR processes.



Communication & Employee Support



  • Clearly communicate HR policies, programs, and processes to employees at all levels, ensuring understanding and accessibility.

  • Develop and deliver employee-facing resources, trainings, and FAQs to support HR initiatives and promote transparency.

  • Serve as an escalation point for complex employee inquiries, providing expert guidance and support.



Process Improvement & Automation



  • Identify, design, and implement scalable HR processes.

  • Leverage Workday and other technologies to drive automation and efficiency.

  • Initiate HR operations projects and solutions focused on process optimization.



Data Management & Analytics



  • Ensure the integrity, security, and accuracy of employee data.

  • Develop and manage HR metrics, dashboards, and analytics to inform decision-making.

  • Provide insights and recommendations to senior leadership on HR trends and opportunities.


Qualifications

  • Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.

  • Proven success in leading, developing, and scaling HR operations teams.

  • Strong analytical skills with a data-driven approach to problem-solving.

  • Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.

  • Experience driving automation and leveraging technology in HR operations.

  • Excellent communication and project management skills.

  • In-depth knowledge of US employment law and HR compliance.


Required Qualifications
  • A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-a03948a7-559b-4f18-8a67-6cdb5031a223
Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

The Manager, HR Operations will be responsible for driving the efficiency, scalability, and excellence of our HR operations function. As part of a global HR Operations team, lead key HR operational processes including benefits administration, leave management, onboarding, and HR data management, with a strong focus on automation, analytics, and process improvement. You will lead and develop a high-performing HR operations team, ensuring best-in-class employee experience and operational excellence as we scale.









This position is based at our headquarters in Natick, MA and requires in-person 3 days a week per our hybrid schedule.


MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

Key Responsibilities


Leadership & Team Development



  • Lead, mentor, and develop a high-performing HR operations team.

  • Foster a culture of continuous improvement, collaboration, and innovation.

  • Drive team engagement, capability building, and career development.



HR Operations Management



  • Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, onboarding, and employee data management.

  • Ensure policies and processes comply with US federal, state, and local regulations as well as global company policies.

  • Partner with global HR, payroll, and other cross functional teams to ensure seamless HR processes.



Communication & Employee Support



  • Clearly communicate HR policies, programs, and processes to employees at all levels, ensuring understanding and accessibility.

  • Develop and deliver employee-facing resources, trainings, and FAQs to support HR initiatives and promote transparency.

  • Serve as an escalation point for complex employee inquiries, providing expert guidance and support.



Process Improvement & Automation



  • Identify, design, and implement scalable HR processes.

  • Leverage Workday and other technologies to drive automation and efficiency.

  • Initiate HR operations projects and solutions focused on process optimization.



Data Management & Analytics



  • Ensure the integrity, security, and accuracy of employee data.

  • Develop and manage HR metrics, dashboards, and analytics to inform decision-making.

  • Provide insights and recommendations to senior leadership on HR trends and opportunities.


Qualifications

  • Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.

  • Proven success in leading, developing, and scaling HR operations teams.

  • Strong analytical skills with a data-driven approach to problem-solving.

  • Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.

  • Experience driving automation and leveraging technology in HR operations.

  • Excellent communication and project management skills.

  • In-depth knowledge of US employment law and HR compliance.


Required Qualifications
  • A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-a03948a7-559b-4f18-8a67-6cdb5031a223

About MathWorks

MathWorks is the leading developer of mathematical computing software. MATLAB, the language of engineers and scientists, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a block diagram environment for simulation and Model-Based Design of multidomain and embedded engineering systems. Engineers and scientists worldwide rely on these product families to accelerate the pace of discovery, innovation, and development in automotive, aerospace, electronics, financial services, biotech-pharmaceutical, and other industries. MATLAB and Simulink are also fundamental teaching and research tools in the world's universities and learning institutions. Founded in 1984, MathWorks employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA.

Mission: Our goal is to change the world by accelerating the pace of discovery, innovation, development, and learning in engineering and science.

We work to provide the ultimate computing environment for technical computation, visualization, design, simulation, and implementation. We use this environment to provide innovative solutions in a wide range of application areas.


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Manager, HR Operations (36440-JPER)
MathWorks
Natick, MA
Oct 28, 2025
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