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IS Epic Application Analyst 2 -Beaker

Dallas, TX

Job Description

JOB SUMMARY

The EPIC Application Lab Beaker Analyst II is primarily accountable to configure and provide intermediate functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to join with end users to know about the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the IS organization.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Assists with the test recommendations for corrective actions and resolution of problems within the software application.
  • Creates and executes test scripts for new system builds timely and effectively.
  • Provides testing and documentation of workflows, data collections, end-user report details, and other technical issues associated with applications, applying both vendor and internal stakeholder consideration.
  • Creates, modifies, and tracks system build timely and effectively.
  • Provides help for normal maintenance of upgrades and system maintenance.
  • Implements system updates and changes and communicates those changes to super users and end users.
  • Provides ongoing application help and end user training for all helped applications.
  • Engages, manages, and communicates to all stakeholders.
  • Solves problems by studying business issues and requirements, studying workflows and synthesizing key messages.
  • Assists in the coordination of training materials and schedules for all super users and end users, and serves as liaison between end users, subject matter experts and vendor implementation team.
KEY SUCCESS FACTORS

  • Working knowledge of end user workflows; has an expertise of the workflows and the inputs/outputs from an end user and patient perspective.
  • Ability and experience knowledge end-user workflow and owning the technical components of that workflow.
  • Ability to work well in team environments and facilitate integrated meetings.
  • Proficient with word processing, spreadsheets, workflow tools, and email software applications in an intermediate capacity.
  • Demonstrates customer-oriented service excellence methods.
  • Self-motivated with the ability to identify and resolve issues and advance personal knowledge.
  • Ability to execute complex tasks through organization and details-motivated approach.
  • Demonstrates excellent face-to-face communication skills among facility customers and team members.
  • A motivated, quick learner of software and information technology.
  • Proficient in accurate, thorough, and complete documentation.
  • Epic application knowledge to build, test, help, and train.

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE -2 Years of Experience in Epic Beaker CP and/or AP
  • EXPERIENCE - Anatomic Pathology Lab Experience Preferred

CERTIFICATION/LICENSE/REGISTRATION

  • Epic Certification/Accredited/Proficient (EPICCERT)- Beaker
  • EPIC CERTIFICATION-BEAKER AP CERTIFICATION PREFERRED

PDN-9ea5a8e0-5959-4aca-be31-f26c3aab31eb

JOB SUMMARY

The EPIC Application Lab Beaker Analyst II is primarily accountable to configure and provide intermediate functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, part of the responsibility is to join with end users to know about the workflow and its interdependencies and make corrective adjustments or enhancements. This role is the central point of communication for a variety of users and will coordinate all activities on behalf of the IS organization.

ESSENTIAL FUNCTIONS OF THE ROLE

  • Assists with the test recommendations for corrective actions and resolution of problems within the software application.
  • Creates and executes test scripts for new system builds timely and effectively.
  • Provides testing and documentation of workflows, data collections, end-user report details, and other technical issues associated with applications, applying both vendor and internal stakeholder consideration.
  • Creates, modifies, and tracks system build timely and effectively.
  • Provides help for normal maintenance of upgrades and system maintenance.
  • Implements system updates and changes and communicates those changes to super users and end users.
  • Provides ongoing application help and end user training for all helped applications.
  • Engages, manages, and communicates to all stakeholders.
  • Solves problems by studying business issues and requirements, studying workflows and synthesizing key messages.
  • Assists in the coordination of training materials and schedules for all super users and end users, and serves as liaison between end users, subject matter experts and vendor implementation team.
KEY SUCCESS FACTORS

  • Working knowledge of end user workflows; has an expertise of the workflows and the inputs/outputs from an end user and patient perspective.
  • Ability and experience knowledge end-user workflow and owning the technical components of that workflow.
  • Ability to work well in team environments and facilitate integrated meetings.
  • Proficient with word processing, spreadsheets, workflow tools, and email software applications in an intermediate capacity.
  • Demonstrates customer-oriented service excellence methods.
  • Self-motivated with the ability to identify and resolve issues and advance personal knowledge.
  • Ability to execute complex tasks through organization and details-motivated approach.
  • Demonstrates excellent face-to-face communication skills among facility customers and team members.
  • A motivated, quick learner of software and information technology.
  • Proficient in accurate, thorough, and complete documentation.
  • Epic application knowledge to build, test, help, and train.

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

  • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
  • EXPERIENCE -2 Years of Experience in Epic Beaker CP and/or AP
  • EXPERIENCE - Anatomic Pathology Lab Experience Preferred

CERTIFICATION/LICENSE/REGISTRATION

  • Epic Certification/Accredited/Proficient (EPICCERT)- Beaker
  • EPIC CERTIFICATION-BEAKER AP CERTIFICATION PREFERRED

PDN-9ea5a8e0-5959-4aca-be31-f26c3aab31eb

About Baylor Scott & White Health

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient, and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans.

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IS Epic Application Analyst 2 -Beaker
Baylor Scott & White Health
Dallas, TX
Apr 11, 2025
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