Summary
As an IT Program Manager, you will serve as a Senior IT Program Manager Vendor Management in the assigned area of Information and Technology Services (ITS). Provides program management support in all functions associated with OCC IT vendor acquisition and management.
This position is located in Washington, DC; San Francisco, CA; Denver, CO; Atlanta, GA; Chicago, IL; New York, NY; Charlotte, NC; Dallas, TX or Houston, TX. Only one selection will be made in one of the listed duty locations.
Duties
As an IT Program Manager, you will:
- Support the agency acquisition management group, manage the contract execution process, resolve operational problems, mitigate delays, assist with audits, mediate disputes, and escalate issues as appropriate.
- Advise ITS leadership on complex and sensitive procurement matters. Exercise understanding of agency and governmental knowledge to advance mission goals and outcomes.
- Develop regular reports on contract milestones, execution, and risk, and inform internal customers, vendors, and management of activities and progress through regular written and verbal communication.
- Lead project staff responsible for managing, administering, developing, and/or maintaining vendor management tasks and activities.
- Act as the key contact and subject-matter expert for all contract related activities including assisting with negotiating contract terms, conditions, modifications, incentives, and remedies while working with key stakeholders to ensure that their requirements are met.
Requirements
Conditions of Employment
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
- , for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
- (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
- , (applicable to those who hold a sensitive position or have eligibility for access to classified information).
- Complete a one-year probationary period (unless already completed).
- Complete a background investigation (unless already completed).
- Complete a to determine your suitability for Federal employment.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Travel occasionally to attend conferences and/or training.
- File an OCC Financial Disclosure Form.
- Complete a financial disclosure review and resolve any ethics issues.
- for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.
Qualifications
You must meet the following requirements by the closing date of this announcement:
You must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail-Generally demonstrated by tasks where the applicant is thorough when performing work and conscientious about attending to detail.
- Customer Service-Generally demonstrated by tasks where the applicant works with customers to assess their needs, provide information, resolve their problems, knows about available services; and is committed to providing quality products and services.
- Oral Communication-Generally demonstrated by tasks where the applicant expresses information to individuals or groups effectively, considers the audience and nature of the information; makes convincing oral presentations; listens, and responds appropriately.
- Problem Solving-Generally demonstrated by tasks where the applicant identifies problems; determines accuracy and relevance of information; and uses sound judgment to evaluate alternatives, and make recommendations.
In addition:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include:
- Developing or interpreting policies, procedures, and strategies as it relates to the planning and delivery of IT services. AND
- Participating or leading programs and/or projects related to enterprise application modernization initiatives.
The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure any credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating:
Your application package will be evaluated in the following areas:
- IT Performance Assessment and Systems Analysis
- IT Project/Program Management
- IT Service Operations
- Contract Administration
- Acquisition Planning
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference eligibles in that category.
Referral: If you are among the top qualified candidates, your application package may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus federal employee eligible for the , you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category.
Required Documents
A complete application package includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document.
RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review .
VETERANS DOCUMENTATION: If you are claiming veteran's preference, you must submit a copy of your DD-214 showing type of separation and character of service (e.g. DD-214 Member 4 Copy) and if applicable, VA letter. Ten-point preference eligibles must also submit an , along with required documentation listed on the back of the SF-15 form. Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. You can find additional information about Veterans' Preference at .
CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents.
OPTIONAL DOCUMENTS: In addition, you may submit the following:
- Cover letter
- Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting)
