Job#: 3010960

Job Description:

IT Systems Engineer

Onsite Clayton, NC

Must have Microsoft Server Experience

Required Skillsets:

• Bachelor's Degree in Computer Science, Information Technology or related field

from an accredited university required.

• May consider an Associate’s degree in Computer Science, Information Technology

or related field from an accredited college and seven (7) years of experience

implementing & administering networks in a medium to large enterprise

environment and supporting Windows based virtual servers.

• Certification in a networking infrastructure discipline (e.g. CCNA, CCNP)

preferred.

• Specific knowledge of networking principles & concepts preferred.

• Trouble-shoot, diagnose, resolve & document IT network devices (switches,

routers, firewalls) & infrastructure systems (Monitoring Tools, Network

Management systems, etc) preferred.

• Experience supporting Windows based virtual servers preferred

• Experience in pharmaceutical, biotech, food, cosmetic, beverage or relevant work

preferred

Duties:

• Perform life-cycle system development tasks for IT network & infrastructure

systems preferred.

• Operate infrastructure networks equipment/systems under FDA regulations &

guidelines as they relate to computer-based information & automation systems

preferred.

• Adhere to IT Networking/ infrastructure policies & procedures preferred.

• Responsibility for implementing IT network security preferred.

• Coordinates activities of IT Networking/infrastructure/Application teams

preferred.

• Maintain network/infrastructure documentation in accordance with federal &

corporate requirements preferred.

Duties

• Install, troubleshoot, diagnose & resolve issues with IT network devices (switches,

routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network

Management systems, etc.)

• Hands-on with hardware & software including server room & patch room build

outs

• Operate infrastructure networks equipment/systems under FDA regulations &

guidelines as they relate to computer-based information & automation systems

• Provide tier 1-2 IT network support, including after-hours

• Provide tier 1-2 server administration/support for onsite virtual servers

• Provide tier 1 support of site ERP system, SAP, including iDOC monitoring,

analysis, & resolution

• Liaison between Site end users & HQ end user support for site ERP system, SAP

• Provide ad-hoc production support & after-hours support to the site for IT related

issues

• Maintain network/infrastructure documentation in accordance with corporate

requirements

• Support backup/restore processes for manufacturing systems

• Interacts with equipment & service vendors for troubleshooting, installation,

improving reliability &/or efficiency purposes

• Provide superior customer service

• Adheres to safety procedures including, but not limited to wearing product specific

Personal Protective Equipment (PPE) requirements, safety glasses, lock out,

confine space & other company policies & procedures

• Follows all cGMPs & ensures that product is manufactured according to procedure

& current Good Manufacturing Practices

• Maintains training readiness

• Follow all safety and environmental requirements in the performance of duties

• Other accountabilities as assigned.

Other Requirements / Comments

• Travel may be needed to ensure project delivery expectations are met.

• Must provide on-time completion of assigned SOPs.

• Implementation of IT/Automation for the specific track

• Ensures compliance with the FFEx Quality Strategy

• Close collaboration with Delivery teams

• Ensures that the track aligns with scope and objectives

• Determine and align expectations during the project phases for the

implementation

• Work with project management team and effectively communicate project task

completion and milestones.

• Ensure that the work is delivered according to the required quality standards and

follow the application and infrastructure architecture.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.