Kayak Rental Lead (Customer Service Assistant III)
Job Description
Based on our internal equity review process, the starting salary for this position will be $19.88.
The current full hourly range for this position is $19.88 - $23.28.
Come work on Puget Sound and join the team at Point Defiance Marina! Located on the water at Owen Beach in the heart of Point Defiance Park, the marina operates a kayak rental facility called the Kayak Shack during summer months. The position Kayak Rental Lead will be responsible for the day-to-day operation and general supervision of the Kayak Shack and staff. The Kayak Rental Lead will also serve as the main contact with the Marina, ensuring adequate supply levels are maintained and informing the Marina of any outstanding needs. The Kayak Rental Lead will be expected to perform a variety of duties including but not limited to maintaining the rental fleet and equipment in good working condition, proactively addressing problems and potential issues, opening and closing facility, assisting rental customers with completing rental process, processing payments using mobile payment system, assist in carrying kayaks to and from beach. Prior kayak experience is desired. This position is seasonal and expected to end September 30th.
**Applications are reviewed as they are received. This position will remain open until filled.**Work where you play!
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
Who We Are
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
Why You’ll Love it Here
Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.
Position Information
Provide a high level of customer service to patrons during a variety of events, programs, and rentals. Customer Service Assistants also responsible for providing assistance to Recreation participants and security for the facility.
In the performance of their respective tasks and duties all employees are expected to:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.
Based on our internal equity review process, the starting salary for this position will be $19.88.
The current full hourly range for this position is $19.88 - $23.28.
Come work on Puget Sound and join the team at Point Defiance Marina! Located on the water at Owen Beach in the heart of Point Defiance Park, the marina operates a kayak rental facility called the Kayak Shack during summer months. The position Kayak Rental Lead will be responsible for the day-to-day operation and general supervision of the Kayak Shack and staff. The Kayak Rental Lead will also serve as the main contact with the Marina, ensuring adequate supply levels are maintained and informing the Marina of any outstanding needs. The Kayak Rental Lead will be expected to perform a variety of duties including but not limited to maintaining the rental fleet and equipment in good working condition, proactively addressing problems and potential issues, opening and closing facility, assisting rental customers with completing rental process, processing payments using mobile payment system, assist in carrying kayaks to and from beach. Prior kayak experience is desired. This position is seasonal and expected to end September 30th.
**Applications are reviewed as they are received. This position will remain open until filled.**Work where you play!
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.
Who We Are
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.
Why You’ll Love it Here
Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.
Position Information
Provide a high level of customer service to patrons during a variety of events, programs, and rentals. Customer Service Assistants also responsible for providing assistance to Recreation participants and security for the facility.
In the performance of their respective tasks and duties all employees are expected to:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.
About Metro Parks Tacoma
Metro Parks Tacoma is a CAPRA-accredited, independent park district that leads efforts to build a healthy, sustainable community.
Good parks, open space and program services contribute to economic development by fostering economic benefits and promoting tourism:
- Environmentally, they provide green infrastructure and help manage climate change.
- Socially, they revitalize communities, create safer neighborhoods, help children learn and grow, improve public and environmental health, and support smart growth.
- Culturally, open space and program services can nurture a sense of place in the community, and provide opportunities to engage the public of diverse backgrounds.
