Job Description
About us
Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!
National Grid is hiring a Lead Analyst for our Finance Services Group in Hicksville, NY
This is a Hybrid Role - Must live within a commutable distance to our locations
Job Purpose
Taking lead role in leading Supplier Services, a team responsible for working with energy service companies (ESCOs), brokers, consultants, regulatory personnel, and other parties associated with the Competitive Energy Markets industry.
Key Accountabilities
- Assisting manager with keeping team on track, providing feedback on status of team.
- Helping to organize team's project load.
- Leading complex projects, inquiries, etc.
- Training team members.
- Ensuring metrics are accurate and timely.
- Aiding in influencing regulatory changes and, while helping team to prepare for such changes.
- Working with the director of the Complex Billing Function for urgent issues.
- Challenging existing ways of working and continuously seek ways to improve processes.
Qualifications
Knowledge and Experience Requirements:
- At least seven years of experience, preferably in the Retail Choice and/or Utility industries.
- In-depth knowledge of billing practices preferred.
- Knowledge of National Grid's business operations, company policies and practices.
- Knowledge of division policies, processes, and fields of work.
- Proven project leadership.
Capability Requirements:
- Influence: Helps shape direction with stakeholders and lead team members.
- Project Management: Leads projects and helps to organize team's project portfolio
- In-Depth Analytical Thinking: Analyzes and interprets operational procedures, activities, and pertinent business documents; and identifies root causes to problems.
- Customer Orientation: Takes personal responsibility for correcting problems promptly and communicates customer expectations to monitor delivery and satisfaction.
- Attention to Detail: Reviews accuracy of own work and checks that all items are completed.
- Information Seeking: Establishes facts by digging deeper, asking probing questions, and challenging initial responses from different sources.
More Information
#LI-JF1
#LI-HYBRID
Salary
$120,000 - $141,000 a year
Salary commensurate with location and experience
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
About us
Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050!
National Grid is hiring a Lead Analyst for our Finance Services Group in Hicksville, NY
This is a Hybrid Role - Must live within a commutable distance to our locations
Job Purpose
Taking lead role in leading Supplier Services, a team responsible for working with energy service companies (ESCOs), brokers, consultants, regulatory personnel, and other parties associated with the Competitive Energy Markets industry.
Key Accountabilities
- Assisting manager with keeping team on track, providing feedback on status of team.
- Helping to organize team's project load.
- Leading complex projects, inquiries, etc.
- Training team members.
- Ensuring metrics are accurate and timely.
- Aiding in influencing regulatory changes and, while helping team to prepare for such changes.
- Working with the director of the Complex Billing Function for urgent issues.
- Challenging existing ways of working and continuously seek ways to improve processes.
Qualifications
Knowledge and Experience Requirements:
- At least seven years of experience, preferably in the Retail Choice and/or Utility industries.
- In-depth knowledge of billing practices preferred.
- Knowledge of National Grid's business operations, company policies and practices.
- Knowledge of division policies, processes, and fields of work.
- Proven project leadership.
Capability Requirements:
- Influence: Helps shape direction with stakeholders and lead team members.
- Project Management: Leads projects and helps to organize team's project portfolio
- In-Depth Analytical Thinking: Analyzes and interprets operational procedures, activities, and pertinent business documents; and identifies root causes to problems.
- Customer Orientation: Takes personal responsibility for correcting problems promptly and communicates customer expectations to monitor delivery and satisfaction.
- Attention to Detail: Reviews accuracy of own work and checks that all items are completed.
- Information Seeking: Establishes facts by digging deeper, asking probing questions, and challenging initial responses from different sources.
More Information
#LI-JF1
#LI-HYBRID
Salary
$120,000 - $141,000 a year
Salary commensurate with location and experience
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
About National Grid
National Grid lies at the heart of a transforming energy system. Our business areas play a vital role in connecting millions of people to the energy they use, while continually seeking ways to make the energy system clean, fair, and affordable. In the UK we own and develop the high-voltage electricity transmission network in England and Wales, taking electricity from where it’s generated to where it’s needed.
National Grid Electricity Distribution delivers electricity to over 20 million people across homes and businesses in the Midlands, South West England, and South Wales.
In the US, we own and operate electricity and natural gas networks, serving over 20 million people across New York State and Massachusetts.
National Grid Ventures operates across the UK, Europe, and the US, developing, operating, and investing in large-scale clean energy infrastructure. National Grid Partners invests in entrepreneurs at the intersection of energy and emerging tech, with capital, resources, connections, and know-how.
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