Job Description
The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant II .
CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
As a Library Assistant II, you will support multiple service areas - including Circulation, Adult Services, and Youth & Family Services (YFS) - by providing high quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
Ideal Candidate Will Possess:
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
As a Library Assistant II, you will support multiple service areas - including Circulation, Adult Services, and Youth & Family Services (YFS) - by providing high quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
- Deliver high-quality customer service at multiple service points by assisting patrons with account and borrowing needs, computers, public access catalogs, copiers, fax machines, eReaders, and room reservations.
- Offer Reader's Advisory, job search assistance, and homework help using both print and digital resources.
- Promote library programs and services.
- Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software.
- Handle point-of-sale transactions with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations.
- Receive, check in, and reshelve returned library materials accurately and efficiently.
- Enforce library policies to maintain a welcoming and productive environment.
- Actively participate in internal committees, projects, and initiatives to support library goals.
- Perform additional duties as assigned.
Ideal Candidate Will Possess:
- A strong commitment to public service and community engagement.
- Excellent interpersonal, organizational, and multitasking skills.
- Proficiency with computers and common office and library technologies.
- Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures.
- Flexibility to work evenings, weekends, and varying assignments across departments.
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution-focused service to join our team as a Library Assistant II .
CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
As a Library Assistant II, you will support multiple service areas - including Circulation, Adult Services, and Youth & Family Services (YFS) - by providing high quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
Ideal Candidate Will Possess:
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.
As a Library Assistant II, you will support multiple service areas - including Circulation, Adult Services, and Youth & Family Services (YFS) - by providing high quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
- Deliver high-quality customer service at multiple service points by assisting patrons with account and borrowing needs, computers, public access catalogs, copiers, fax machines, eReaders, and room reservations.
- Offer Reader's Advisory, job search assistance, and homework help using both print and digital resources.
- Promote library programs and services.
- Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software.
- Handle point-of-sale transactions with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations.
- Receive, check in, and reshelve returned library materials accurately and efficiently.
- Enforce library policies to maintain a welcoming and productive environment.
- Actively participate in internal committees, projects, and initiatives to support library goals.
- Perform additional duties as assigned.
Ideal Candidate Will Possess:
- A strong commitment to public service and community engagement.
- Excellent interpersonal, organizational, and multitasking skills.
- Proficiency with computers and common office and library technologies.
- Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures.
- Flexibility to work evenings, weekends, and varying assignments across departments.
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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