About the Position

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

This role is responsible for designing, building, and overseeing the deployment of data solutions to capture, manage, store, and utilize structured and unstructured data from various sources. Additionally, this role may be responsible for developing and maintaining documentation of test plans, test cases, and testing results for our data pipelines.

Responsibilities

• Designs, evaluates, and tests data infrastructures.
• Establishes and builds processes and structures based on business and technical requirements to channel data from multiple inputs and route and store data using any combination of distributed (cloud) structures, local databases, and other applicable storage forms as required.
• Develops technical tools and programming that leverage artificial intelligence, machine learning, and big-data techniques to cleanse, organize, and transform data and to maintain, defend, and update data structures and integrity on an automated basis.
• Designs, develops, and implements statistical models to carry out various novel aspects of classification and information extraction from data.
• Creates and establishes design standards and assurance processes for software, system, and application development to ensure compatibility and operability of data connections, flows, and storage requirements.
• Designs, develops and implements natural language processing software modules. Troubleshoots problems, identifies possible solutions, and resolves accordingly.
• Reviews internal and external business and product requirements for data operations and activity and suggests changes and upgrades to systems and storage to accommodate ongoing needs.

Who We’re Looking For

• Bachelor's degree (or international equivalent), required
• 6+ years of related experience, required.
• Experience with SQL database design and APIs, required.
• 8+ years of related experience, preferred.
• Strong industry knowledge with an expert understanding of cross-functional technical aspects of systems supported for multiple clients and internal business processes.
• Extensive knowledge of serverless functions, data segmentation, data annotation, and data labeling as well as cloud database administration including tuning and cleansing, creating and manipulating database objects, simple ETL pipelines, running queries, load tables, and modifying the data in tables
• Strong working understanding of different file types (CSV, JSON, Parquet, XML, etc.), compression algorithms, and character sets (UTF-8, ISO-8859-1, windows-1252, etc.).
• Proficient in SQL (required) as well as Python, JavaScript, Scala, etc. (preferred).
• Expert ability to use relational database management systems with a working knowledge of using common methods of data validation.
• Exceptional ability to manage multiple tasks and projects with competing deadlines and collaborating with different teams and leaders.
• Strong attention to detail, proven problem-solving skills, and a willingness to learn new tools and technologies.
• Leadership skills with the ability to develop others, provide effective feedback, and foster teamwork.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

What We Offer

Life requires balance, so we provide benefits around health and wellness, continued education, and work/life balance to help you live your best life when you’re working…and when you’re not.

• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives
• 401(k) savings plan with company match and employee stock purchase plan
• Continuing education benefits with tuition assistance programs
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win, and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful.

We support businesses across the U.S. and our team members are located across the country, and internationally.  We operate as a work from anywhere company and believe this allows us to be more productive.

Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. At Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Thryv Core Values:

• Client Devoted – Be humble with a servant mentality. Understand the uniqueness of each interaction while being flexible, knowledgeable, and genuine.
• Under Promise, Over Deliver – Deliver expectations and exceed them, have accountability, listen, and understand the ask.
• Act Like You Own the Place – Taking ownership and accountability in your day-to-day decisions empowers you to act like you own the place.
• Invest in our People – Hire people that are aligned with Thryv’s core values. Provide learning opportunities to enable all of us to adapt, belong, and create a lifelong career.
• DONE3 – Define what you say (Done), Do what you say (Done), Follow up and ensure completion (Done).
• Making $$ is a Byproduct of Helping People – Always be devoted to people, act with integrity.
• Think Long Term, Act with Passion & Integrity – Focus on making every interaction exceptional. Bring enthusiasm and devotion to every act.  This includes doing the right thing, even when no one is looking.  Think five years out or think for the long play.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. 

We strive to ensure our work environment reflects diversity, fairness, and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

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