Fidelity Investments Header
This job is expired.

Manager, Crypto Fraud Response and Recovery

Merrimack, NH
Full-Time

Job Description

Job Description:

Job Description:

Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Manager, Fraud Response and Recovery position within Fidelity's Fraud Risk and Control team.

The Role

Fidelity's Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on Fidelity's Digital Assets (FDAS) business and crypto-related transactions. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis.

The Team

The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRC's Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

The Value You Deliver

In this role, your focus will be on supporting response to major fraud events and trends. Your responsibilities include:

  • Triage fraud events and perform root cause analysis.
  • Conduct in-depth investigations of suspicious financial activity.
  • Provide expertise reviewing crypto transactions and blockchain analysis for known fraud incidents.
  • Gather and analyze evidence of fraudulent activity and other relevant information and data
  • Create and maintain case files of fraudulent activity.
  • Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
  • Communicate fraud-related findings and recommendations to stakeholders.
  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

The Expertise and Skills You Bring

  • Bachelor's degree and 4+ years' experience in the financial services industry
  • 2+ years of risk related experience.
  • Experience in crypto trading and/or block chain analysis.
  • Experience in researching financial transactions and customer activities.
  • Strong analytical skills to analyze data and identify patterns.
  • Problem solving skills to identify and resolve complex problems.
  • Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.
  • Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
  • Strong focus on execution and identifying, communicating, and removing impediments to progress.
  • You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.
  • Willingness to expand your expertise continually learning new skills.

Note: Fidelity is not providing immigration sponsorship for this position

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Certifications:

Category:

Risk

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a0744da1-0d4f-42a9-a9c4-d2f9a4634d22

Job Description:

Job Description:

Are you passionate about investigating fraud, identifying root causes, and presenting findings and recommendations? If so, you might be the right candidate for the Manager, Fraud Response and Recovery position within Fidelity's Fraud Risk and Control team.

The Role

Fidelity's Fraud Risk and Control (FRC) team is seeking a motivated Manager to join our team in our fight against fraud actors. The Manager, Fraud Response and Recovery will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigations of fraud events involving our clients This position will have an enhanced focus on Fidelity's Digital Assets (FDAS) business and crypto-related transactions. The Fraud Response and Recovery team contributes to these operations through their management on incident response, intelligence gathering, and root cause analysis.

The Team

The Fraud Risk and Control team, within Enterprise Cyber Security, is responsible for preventing, detecting, responding to, and investigating fraud incidents across the entire Fidelity enterprise. When fraud occurs, FRC's Fraud Response Team takes all vital actions required to analyze and escalate fraud trends and patterns, identify opportunities for preventing and detecting fraud, and build cases to present to law enforcement and prosecutive agencies.

The Value You Deliver

In this role, your focus will be on supporting response to major fraud events and trends. Your responsibilities include:

  • Triage fraud events and perform root cause analysis.
  • Conduct in-depth investigations of suspicious financial activity.
  • Provide expertise reviewing crypto transactions and blockchain analysis for known fraud incidents.
  • Gather and analyze evidence of fraudulent activity and other relevant information and data
  • Create and maintain case files of fraudulent activity.
  • Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
  • Communicate fraud-related findings and recommendations to stakeholders.
  • Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

The Expertise and Skills You Bring

  • Bachelor's degree and 4+ years' experience in the financial services industry
  • 2+ years of risk related experience.
  • Experience in crypto trading and/or block chain analysis.
  • Experience in researching financial transactions and customer activities.
  • Strong analytical skills to analyze data and identify patterns.
  • Problem solving skills to identify and resolve complex problems.
  • Possess the ability to multi-task across a variety of responsibilities in a constantly evolving environment.
  • Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
  • Strong focus on execution and identifying, communicating, and removing impediments to progress.
  • You are highly energetic and enterprising, thriving in a fast-paced and constantly evolving team environment.
  • Willingness to expand your expertise continually learning new skills.

Note: Fidelity is not providing immigration sponsorship for this position

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Certifications:

Category:

Risk

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a0744da1-0d4f-42a9-a9c4-d2f9a4634d22

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

Related Jobs

Apply For This Job
Manager, Crypto Fraud Response and Recovery
Fidelity Investments
Merrimack, NH
Nov 27, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
This email belongs to another account. Please use a diferent email address or Sign In.
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.

©2025 International Association of Women.
Powered by TalentAlly.