Multifunction Svcs Intermediate Supr
Job Description
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
- Responsible for Transport and Lift Team staff on their shift/area
- Train new Transport and Lift Team staff in the proper process and procedures for safe patient
transports. - Provide reinforcement of proper process and procedures for the existing staff as needed and provide
new processe and procedure training - Manage staffing and maintains labor hours for each day to control overtime expenses
- Ensure employees are compliant with yearly mandatory training for their role
- Respond and resolve customer issues and escalations, dispatches staff as needed for resolution
- Perform daily rounding and staff observations to support productivity
- Monitor timeliness of transports and identify staff who may need additional guidance and support to
reach goal of 30mins per transport - Accurately manages payroll and leave of absences to identify when staff hiring for permenant and
temporary staff need to take place - Conducts interviews for new hires and temporarty staff
- Develops and recommend department operating budget and ensure the department operates within
budget - Ensures compliance with all regulatory agencies
- Follow up on all customer service opportunities and provides resolution in a timely fashion
- Conducts daily staff meetings/huddles
Required Qualifications*
- 1.5 years of direct supervisory experience of one or multiple supply/service processes.
- Capacity to develop knowledge of Logistics principles and practices inclusive of business techniques
and the technical aspects of the particular area(s) of responsibility will be necessary. - Demonstrated capability of the following interpersonal skills: team building, teamwork coaching,
conflict resolution, communication. - Proven project planning, goal setting, and change management skills.
- Reasonable knowledge of computer systems is necessary (i.e.: Word, Excel, MPathways:
Timekeeping).
Desired Qualifications*
- Associates Degree, or higher, is desired, or 3 or more progressive years of supervisory skills.
- Considerable knowledge of University policies and procedures, and regulations
- Reasonable business experience in an administrative capacity is desired.
Work Schedule
Appointment: 40 hours
Hours/Days: Monday-Friday 3:00pm-11:00pm
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
- Responsible for Transport and Lift Team staff on their shift/area
- Train new Transport and Lift Team staff in the proper process and procedures for safe patient
transports. - Provide reinforcement of proper process and procedures for the existing staff as needed and provide
new processe and procedure training - Manage staffing and maintains labor hours for each day to control overtime expenses
- Ensure employees are compliant with yearly mandatory training for their role
- Respond and resolve customer issues and escalations, dispatches staff as needed for resolution
- Perform daily rounding and staff observations to support productivity
- Monitor timeliness of transports and identify staff who may need additional guidance and support to
reach goal of 30mins per transport - Accurately manages payroll and leave of absences to identify when staff hiring for permenant and
temporary staff need to take place - Conducts interviews for new hires and temporarty staff
- Develops and recommend department operating budget and ensure the department operates within
budget - Ensures compliance with all regulatory agencies
- Follow up on all customer service opportunities and provides resolution in a timely fashion
- Conducts daily staff meetings/huddles
Required Qualifications*
- 1.5 years of direct supervisory experience of one or multiple supply/service processes.
- Capacity to develop knowledge of Logistics principles and practices inclusive of business techniques
and the technical aspects of the particular area(s) of responsibility will be necessary. - Demonstrated capability of the following interpersonal skills: team building, teamwork coaching,
conflict resolution, communication. - Proven project planning, goal setting, and change management skills.
- Reasonable knowledge of computer systems is necessary (i.e.: Word, Excel, MPathways:
Timekeeping).
Desired Qualifications*
- Associates Degree, or higher, is desired, or 3 or more progressive years of supervisory skills.
- Considerable knowledge of University policies and procedures, and regulations
- Reasonable business experience in an administrative capacity is desired.
Work Schedule
Appointment: 40 hours
Hours/Days: Monday-Friday 3:00pm-11:00pm
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
About University of Michigan
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Workplace Culture
The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.
Our Values
- Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
- Integrity - We act with honesty and take responsibility for our actions.
- Respect - We act in a way that acknowledges the humanity and contributions of each individual.
- Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
- Equity - We create conditions that provide everyone an opportunity to thrive.
- Diversity - We welcome, acknowledge and appreciate our similarities and differences.
- Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.
More about Working at U-M
- Our commitment to campus culture
- Our commitment to faculty and staff well-being
- Our commitment to employee engagement
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