Job#: 3013403

Job Description:

The Network Operations Engineer supports network services (switch, firewall, router, etc.) essential for providing, supporting, and safeguarding the financial services network infrastructure. This role utilizes switch, router, wireless, and firewall technologies to automate solutions and optimize outcomes, with a focus on managing, maintaining, and implementing network equipment and services. Responsibilities include evaluating and assessing existing network technologies, processes, procedures, and controls. Additionally, this role involves planning and partnering to execute network solutions for the national footprint, as well as troubleshooting when necessary.

Essential Job Functions

• Work collaboratively in a highly matrixed organization with other IT teams (Development, Service Desk, Infrastructure, Applications) to support staff and remediate any issues that arise. Participate in internal IT projects internal within the department and contribute significantly to larger project teams. Obtain and maintain modern, industry-standard network engineering certifications as needed. - (20%)

• Maintain Cisco, Meraki, Palo Alto, Arista, and other manufactures' equipment across multiple geographies, facilities, and data centers. - (10%)

• Deploy new network solutions, decommission obsolete network devices, troubleshoot issues existing network issues, and support other IT groups with specific network related tasks. This includes helping to install new devices and implement mandated changes and guidelines. - (10%)

• Understand and update network diagrams using Microsoft Visio. - (5%)

• Resolve technical issues of moderate scope, apply security updates, assess network and device performance for purposes of satisfying internal and external audits. Provide general incident response for internal users and routine status reports and updates. - (15%)

• Respond to Level 2 support tickets and provide timely support to other IT groups. - (15%)

• Work with new hardware and software technologies and be able to understand and learn these technologies as needed or as directed by the manager. - (5%)

• Support and protect a mix of high-traffic cloud-based (IaaS), onsite and remote VPN infrastructures. Review and provide recommendations on design interaction diagrams, system functionality changes, packet modeling, data flow, and interface specifications. - (15%)

• Contribute to knowledge management standards and knowledgebase articles used to document current and future systems. - (5%)

Minimum Qualifications

• High School Diploma

• GED

• CCNA, PCNSA, Arista ACE, or equivalent, or commitment to acquire one or more of these within first 12-24 months

• 2+ years experience in network engineering in an enterprise production network environment or equivalent.

Preferred Qualifications

• 4+ years experience in network engineering in an enterprise production network environment with exposure to multiple platform environments including Arista, Cisco, Palo Alto, Citrix Netscaler, F5 load balancers.

Skills

• Continuous Improvement Projects

• Palo Alto Networks Panorama

• Network Monitoring Tools

• Conflict Resolutions

• Payment Card Industry (PCI)

• Financial Services Industry

• Software-Defined Networking Wide Area Network (SD-WAN)

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.