Job Description
Job Summary
The Administrative Office Assistant serves as a key point of contact for building access, with a primary responsibility of answering phone calls-particularly from individuals who are locked out and require assistance. In addition to providing this essential support and ensuring rapid resolution of access issues, the Office Assistant manages office equipment, oversees mail and package distribution, and assists with general administrative tasks to help maintain a well-organized office environment.
Responsibilities*
- Answer and manage incoming phone calls, direct inquiries, and provide general customer service related to building access
- Periodically check the building for lost and found items, and assist with their documentation and return
- Direct staff to pick-up and drop-off locations as needed for incoming and outgoing mail and packages
- Operate and maintain Xerox machines, including basic troubleshooting and supply checks
- Perform general office duties such as filing, photocopying, data entry, and other assignments as requested
Required Qualifications*
- Good communication and organizational skills
- Ability to work independently
- Regular attendance in the Dana Building
- Work Study Eligible (preferred)
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
Job Summary
The Administrative Office Assistant serves as a key point of contact for building access, with a primary responsibility of answering phone calls-particularly from individuals who are locked out and require assistance. In addition to providing this essential support and ensuring rapid resolution of access issues, the Office Assistant manages office equipment, oversees mail and package distribution, and assists with general administrative tasks to help maintain a well-organized office environment.
Responsibilities*
- Answer and manage incoming phone calls, direct inquiries, and provide general customer service related to building access
- Periodically check the building for lost and found items, and assist with their documentation and return
- Direct staff to pick-up and drop-off locations as needed for incoming and outgoing mail and packages
- Operate and maintain Xerox machines, including basic troubleshooting and supply checks
- Perform general office duties such as filing, photocopying, data entry, and other assignments as requested
Required Qualifications*
- Good communication and organizational skills
- Ability to work independently
- Regular attendance in the Dana Building
- Work Study Eligible (preferred)
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
About University of Michigan
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
Workplace Culture
The University of Michigan is committed to establishing, supporting and maintaining a culture where all members of the U-M community feel safe and supported.
Our Values
- Values guide our choices and actions. From how we hire and promote, make decisions, educate, conduct research, provide care, and treat one another. We strive to ensure the following values reflect who we are and what we stand for.
- Integrity - We act with honesty and take responsibility for our actions.
- Respect - We act in a way that acknowledges the humanity and contributions of each individual.
- Inclusion- We create an environment where all can participate, are invited to contribute, and have a sense of belonging.
- Equity - We create conditions that provide everyone an opportunity to thrive.
- Diversity - We welcome, acknowledge and appreciate our similarities and differences.
- Innovation - We promote creativity and curiosity to tackle challenges and inspire new ideas.
More about Working at U-M
- Our commitment to campus culture
- Our commitment to faculty and staff well-being
- Our commitment to employee engagement
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