Job Title: OmniStudio / Salesforce Industries (CPQ) Lead Developer

Location: Remote - working hours based on PST

Job Summary A Salesforce Lead/Senior Developer plays a crucial role in managing and delivering Salesforce projects and brings extensive Salesforce knowledge. Years of experience needed: Minimum, 7 years of experience on Salesforce CRM projects Skills:
• Experience with OmniStudio is required
• Experience with the following Salesforce Clouds: CPQ (ideally Industries CPQ/Salesforce Industries), Sales & Service Clouds.
• Experience with Salesforce Org migrations.
• Proficiency in designing and implementing complex Salesforce solutions, including custom development, integration, and data modeling.
• Experience with transforming business requirements/user stories to technical requirements.
• Experience with building large-scale integration with Salesforce Platform leveraging UI to UI, API based and Data integrations.
• Extensive experience with LWC, APEX, Lightning, SOQL, SOSL, Salesforce CLI, VS Code and other core Salesforce platform development tools.
• Strong problem solving and analytical skills.
• Strong attention to deadlines and budgetary guidelines
• Proven leadership skills to lead and manage Salesforce development teams, including mentoring junior developers, conducting code reviews, and fostering a collaborative team culture.
• Strong analytical and problem-solving skills to identify root causes of technical issues, evaluate alternative solutions, and make informed decisions.
• Proficiency in documenting technical designs, configuration changes, and customizations for future reference.
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect are preferred.
• Familiarity with Agile Methodology, Test-Driven Development and software design patterns.
• Strong interpersonal and communication skills to build and maintain relationships with stakeholders, including business users, executives, and IT teams.
• Strong written and verbal communication skills
• Excellent presentation skills Responsibilities: 1. Project Planning and Strategy
• Participating in KT and discovery discussions
• Define Scope and Objectives: Work with stakeholders to define the project scope, goals, and deliverables.
• Develop Project Plan: Create detailed project plans, including timelines, milestones, and resource allocation.
• Risk Management: Identify potential risks and develop mitigation strategies. 2. Stakeholder Management
• Client Communication: Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Collaborate with Teams: Work closely with various teams, including developers, administrators, and business analysts, to ensure alignment and communication.
• Manage Expectations: Set and manage expectations with stakeholders regarding project progress, timelines, and deliverables. 3. Technical Oversight
• Addressing nonfunctional requirements
• Defining technical architecture
• Designing technical solutions
• Developing solution framework and utilities development
• Defining best practices
• Reviewing the designs
• Analyzing impacts of Salesforce releases on applications and takes preventive measures
• Helping team to conduct Performance testing
• Developing customized solutions within the Salesforce platform
• Troubleshooting
• Monitoring and Maintaining code quality
• Technical Guidance: Provide technical guidance and oversight to ensure the project adheres to best practices and Salesforce standards.
• Problem-Solving: Address and resolve technical issues that arise during the project lifecycle.
• Integration Management: Oversee the integration of Salesforce with other systems and tools as needed. 4. Project Execution
• Coordinate Activities: Coordinate the efforts of project team members, ensuring tasks are completed on time and within scope.
• Monitor Progress: Track project progress against the plan, adjusting as necessary to keep the project on track.
• Quality Assurance: Ensure that deliverables meet quality standards and adhere to Salesforce best practices. 5. Resource Management
• Team Management: Manage and allocate resources effectively, including personnel, tools, and budget.
• Vendor Coordination: Coordinate with third-party vendors or consultants if external expertise is required. 6. Reporting and Documentation
• Status Reports: Provide regular updates and status reports to stakeholders, including project progress, risks, and issues.
• Documentation: Maintain comprehensive project documentation, including requirements, designs, and configurations. 7. Change Management
• Handle Changes: Manage change requests and ensure they are assessed, documented, and communicated effectively.
• Adaptation: Adapt project plans and strategies based on changes in scope or new information. 8. Training and Support
• User Training: Coordinate and facilitate training sessions for end-users to ensure they are comfortable with the new Salesforce implementation.
• Support: Provide post-implementation support and address any issues or questions that arise after the project goes live. 9. Compliance and Governance
• Ensure Compliance: Ensure that the project adheres to organizational and regulatory compliance standards.
• Governance: Implement governance practices to ensure the project aligns with organizational policies and Salesforce best practices. 10. Staffing & Recruitment
• Understand the nature of resource requirements from the customer or Account teams.
• Work with Talent Acquisition team for fulfilment of the positions.
• Responsible for onboarding the resources on customer systems and environments.
In essence, a Salesforce Technical Lead is responsible for overseeing the entire lifecycle of Salesforce projects, from planning and execution to delivery and support, ensuring successful outcomes and stakeholder satisfaction
Certifications Needed:
• Salesforce Administrator
• Salesforce Platform Developer 1
• Salesforce Platform Builder
• Salesforce Architect Certifications (good to have)
• Salesforce Certified Application Architect or Salesforce Certified System Architect (good to have)
• Salesforce Certified Omnistudio Consultant
• Salesforce Omnistudio Developer (good to have)
• Salesforce Certified Industries CPQ Developer (good to have)

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.

Skills

Equal opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.