Operations Manager – Food & Beverage
Job Description
Hyatt Regency Clearwater Beach Resort and Spa
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Just steps from the beach, Hyatt Regency Clearwater Beach Resort and Spa has everything you might need right on site, from a year-round pool to in-house seafood and a rooftop restaurant and bar. We’re also close to the famous Pier 60, Clearwater Marine Aquarium, Busch Gardens, family-friendly activities and more.
The Operations Manager – F&B will oversee three of Hyatt Regency Clearwater Beach Resort & Spa's outlets - SHOR, OFF SHOR, and our Market.
Duties include:
• Responsible for short- and long-term planning and the daily management of the hotel outlet operations in the front and back of house
• Scheduling and Payroll
• Develop and manage the budget
• Implement and maintain food & beverage sales/marketing programs
• Hire, train, develop, coach and counsel, and manage performance and salary reviews for all colleagues including Assistant Managers
• Coordinate outlet operations with other hotel departments to ensure efficient communication and guest service
• Maintain positive guest relationships, process complaints, and respond to guest needs.
• Follow food and beverage safety regulations
• Remain compliant with corporate mandates and initiatives
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
- Free parking
- Discounted Rooms at any participating Hyatt location starting on your first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 3 months of service
- Free colleague meals during shift
- Free uniforms
- Medical, Dental, Vision, Prescription Insurance (after 30 days for full-time colleagues)
- 401k plus company match
- Tuition Reimbursement
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Demonstrated ability to effectively engage with people
- 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts
Hyatt Regency Clearwater Beach Resort and Spa
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Just steps from the beach, Hyatt Regency Clearwater Beach Resort and Spa has everything you might need right on site, from a year-round pool to in-house seafood and a rooftop restaurant and bar. We’re also close to the famous Pier 60, Clearwater Marine Aquarium, Busch Gardens, family-friendly activities and more.
The Operations Manager – F&B will oversee three of Hyatt Regency Clearwater Beach Resort & Spa's outlets - SHOR, OFF SHOR, and our Market.
Duties include:
• Responsible for short- and long-term planning and the daily management of the hotel outlet operations in the front and back of house
• Scheduling and Payroll
• Develop and manage the budget
• Implement and maintain food & beverage sales/marketing programs
• Hire, train, develop, coach and counsel, and manage performance and salary reviews for all colleagues including Assistant Managers
• Coordinate outlet operations with other hotel departments to ensure efficient communication and guest service
• Maintain positive guest relationships, process complaints, and respond to guest needs.
• Follow food and beverage safety regulations
• Remain compliant with corporate mandates and initiatives
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Benefits & Perks:
As a colleague, we have you covered with awesome benefits and perks! Some of those include:
- Free parking
- Discounted Rooms at any participating Hyatt location starting on your first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 3 months of service
- Free colleague meals during shift
- Free uniforms
- Medical, Dental, Vision, Prescription Insurance (after 30 days for full-time colleagues)
- 401k plus company match
- Tuition Reimbursement
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Demonstrated ability to effectively engage with people
- 4 years or more of progressive hotel F&B management experience (preferably with Hyatt)
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food & beverage concepts
About Hyatt Hotels Corporation
Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company guided by its purpose – to care for people so they can be their best. With more than 100,000 colleagues across 54 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests. As we continue to grow, we don’t lose sight of what’s most important— people. Hyatt is a company that was built by family. It’s a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.
We care for the wellbeing of our colleagues, guests, owners, and communities and are committed to advancing a culture of opportunity for all. We believe that embedding DE&I in every part of our business is the manifestation of our purpose - to care for people so they can be their best. This means everyone with no exceptions. We are committed to ensuring diversity, equity, and inclusion is reflected across our actions and behaviors, policies and procedures, workplace environment and culture. Our Change Start Here commitments outline key DE&I goals around (i) who we employ, develop, and advance, (ii) who we support, and (iii) who we buy from and work with.
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