Patient Care Coordinator

Goldsboro, NC

Job Description

Description

Summary:
Responsible for identifying needs and planning education, training and development programs to ensure consistent population health and care management programs. Coordinates clinical competency assessments for clinical staff. Supports QI and safety intiatives. Responsible for assessment and care coordination of high risk, complex patients. Develops collaborative relationships with providers and care team members to facilitate high quality, low cost care. Accountable for consistently achieving productivity and quality metrics.


Responsibilities:
1. Demonstrates competence in patient care skills within the scope of practice for the Registered Nurse certified in Ambulatory Care, including obtaining patient history and preliminary exam, ordering diagnostic studies in compliance with established protocols, assisting with exams and procedures, administering medications, and patient evaluation and education. Plans for and identifies situations outside of scope of practice and refers appropriately to supervising physician.
2. Participates in quality improvement activities, including regularly scheduled meetings with supervising physician at least every six months and annual review of collaborative practice agreement.
3. Appropriately documents care provided in the patient's medical record.
4. Works in collaboration with supervising physician to enhance patient flow and prioritize assignments.
5. Assists with the maintenance of adequate levels of supplies and performs and documents medical equipment safety checks.
6. Adheres to the American Nurses Association Code of Ethics. Recognizes, supports and utilizes evidence based nursing practices.
7. Maintains compliance with established safety and regulatory guidelines, including HIPAA, CLIA, OSHA, and infection prevention policies and procedures.
8. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication and team work.

WAYNE


Other information:
Education Requirements:
● BSN required; Masters in Nursing preferred.
Licensure/Certification Requirements:
● Specialty certification in Ambulatory Care Nursing by the American Academy of Ambulatory Care Nursing required.
● RN-BC;RN NC LIC;BCLS
Professional Experience Requirements:
● Minimum of five years nursing experience required, previous clinical management experience and/or nursing education experience preferred. Excellent communication and interpersonal skills required.
Knowledge/Skills/and Abilities Requirements:

01.8721.PCC-622.RN


Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: Care Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: No


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

PDN-a07238f3-1da4-41d9-8b01-37bd2412b38b

Description

Summary:
Responsible for identifying needs and planning education, training and development programs to ensure consistent population health and care management programs. Coordinates clinical competency assessments for clinical staff. Supports QI and safety intiatives. Responsible for assessment and care coordination of high risk, complex patients. Develops collaborative relationships with providers and care team members to facilitate high quality, low cost care. Accountable for consistently achieving productivity and quality metrics.


Responsibilities:
1. Demonstrates competence in patient care skills within the scope of practice for the Registered Nurse certified in Ambulatory Care, including obtaining patient history and preliminary exam, ordering diagnostic studies in compliance with established protocols, assisting with exams and procedures, administering medications, and patient evaluation and education. Plans for and identifies situations outside of scope of practice and refers appropriately to supervising physician.
2. Participates in quality improvement activities, including regularly scheduled meetings with supervising physician at least every six months and annual review of collaborative practice agreement.
3. Appropriately documents care provided in the patient's medical record.
4. Works in collaboration with supervising physician to enhance patient flow and prioritize assignments.
5. Assists with the maintenance of adequate levels of supplies and performs and documents medical equipment safety checks.
6. Adheres to the American Nurses Association Code of Ethics. Recognizes, supports and utilizes evidence based nursing practices.
7. Maintains compliance with established safety and regulatory guidelines, including HIPAA, CLIA, OSHA, and infection prevention policies and procedures.
8. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication and team work.

WAYNE


Other information:
Education Requirements:
● BSN required; Masters in Nursing preferred.
Licensure/Certification Requirements:
● Specialty certification in Ambulatory Care Nursing by the American Academy of Ambulatory Care Nursing required.
● RN-BC;RN NC LIC;BCLS
Professional Experience Requirements:
● Minimum of five years nursing experience required, previous clinical management experience and/or nursing education experience preferred. Excellent communication and interpersonal skills required.
Knowledge/Skills/and Abilities Requirements:

01.8721.PCC-622.RN


Job Details

Legal Employer: Wayne Health

Entity: Wayne UNC Health Care

Organization Unit: Care Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: WAYNE MED

Exempt From Overtime: Exempt: No


Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

PDN-a07238f3-1da4-41d9-8b01-37bd2412b38b

About UNC Health

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research. 

 UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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Apply For This Job
Patient Care Coordinator
UNC Health
Goldsboro, NC
Nov 26, 2025
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