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Principal Systems Analyst

Durham, NC
Full-Time

Job Description

Job Description:

We are looking for a Principal Systems Analyst to join us!

The Role

As a Principal Systems Analyst, you will play a key role on a Scrum team within the Digital Platforms WI Technology organization. Working closely with the Squad Lead, Business Analyst, Scrum Leader, Software Engineers and Quality Engineers, you will help to craft, build, test, and deliver the features that make up Fidelity's Digital experiences that are designed to delight our customers, anticipate their needs and match services or solutions to support effective decision making. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team

The Expertise And Skills You Bring

  • 8+ years of systems analysis experience; a focus in financial services applications is a plus

  • BS/BA Degree or equivalent experience preferred

  • An understanding of the Agile software development methodology

  • Ability to perform technical analysis of sophisticated Web application development concepts

  • Experience with web component design. Direct experience working on a web application and performing web platform analysis is required.

  • API, database query tools, SQL skills. Experience with API testing, understanding APIs from a consumer standpoint.

  • Experience with Splunk or Datadog is required

  • Experience with Jira and Confluence

  • Robust critical thinking and analytical skills

  • Learns quickly and work through ambiguous situations

  • A technical problem solver comfortable working in a sophisticated and fast-paced environment.

  • Ability to triage system defects in all environments

  • Strong analytical, facilitation and communication skills including written, verbal, and technology illustrations

  • Proactive, organized, highly responsive and committed to quality

  • Applies a long-term mentality to help produce scalable and maintainable solutions

  • Ability to work with a variety of individuals and groups in a constructive and collaborative manner

  • Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners

  • Asks exploratory questions to uncover hidden or un-identified use cases and requirements

  • Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows

  • Skilled at influencing team members and external groups

  • Produce and/or maintain system feature design documentation and user training and materials

  • Passion to provide guidance on standard methodologies and mentoring support to junior Systems Analysts

The Team

Fidelity's Workplace Investing Digital Platforms Technology team designs, develops, implements, and supports WI's suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.

You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a003ad8f-bf05-4a85-9617-77fc7bb4b7b0

Job Description:

We are looking for a Principal Systems Analyst to join us!

The Role

As a Principal Systems Analyst, you will play a key role on a Scrum team within the Digital Platforms WI Technology organization. Working closely with the Squad Lead, Business Analyst, Scrum Leader, Software Engineers and Quality Engineers, you will help to craft, build, test, and deliver the features that make up Fidelity's Digital experiences that are designed to delight our customers, anticipate their needs and match services or solutions to support effective decision making. You will also be expected to provide guidance and mentoring to the other Systems Analysts within the wider Digital Platforms Technology team

The Expertise And Skills You Bring

  • 8+ years of systems analysis experience; a focus in financial services applications is a plus

  • BS/BA Degree or equivalent experience preferred

  • An understanding of the Agile software development methodology

  • Ability to perform technical analysis of sophisticated Web application development concepts

  • Experience with web component design. Direct experience working on a web application and performing web platform analysis is required.

  • API, database query tools, SQL skills. Experience with API testing, understanding APIs from a consumer standpoint.

  • Experience with Splunk or Datadog is required

  • Experience with Jira and Confluence

  • Robust critical thinking and analytical skills

  • Learns quickly and work through ambiguous situations

  • A technical problem solver comfortable working in a sophisticated and fast-paced environment.

  • Ability to triage system defects in all environments

  • Strong analytical, facilitation and communication skills including written, verbal, and technology illustrations

  • Proactive, organized, highly responsive and committed to quality

  • Applies a long-term mentality to help produce scalable and maintainable solutions

  • Ability to work with a variety of individuals and groups in a constructive and collaborative manner

  • Confidence to convey technical concepts, capabilities and needs to team members, product owners and other internal partners

  • Asks exploratory questions to uncover hidden or un-identified use cases and requirements

  • Proficiency in writing supporting documentation including product guides, business process diagrams and/or system workflows

  • Skilled at influencing team members and external groups

  • Produce and/or maintain system feature design documentation and user training and materials

  • Passion to provide guidance on standard methodologies and mentoring support to junior Systems Analysts

The Team

Fidelity's Workplace Investing Digital Platforms Technology team designs, develops, implements, and supports WI's suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.

You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

PDN-a003ad8f-bf05-4a85-9617-77fc7bb4b7b0

About Fidelity Investments

At Fidelity, since our founding in 1946, we have been dedicated to strengthening and security our clients’ financial well-being through exceptional service and innovative solutions. We empower over ~50 million people to achieve their most important financial goals, manage employee benefit programs for nearly 24,000 businesses, and support more than 16,000 wealth management firms and institutions with cutting-edge investments and technology. Our diverse business portfolio and independence provide us with a comprehensive view of the market and the stability to deliver long-term value for our customers. As the financial industry evolves and customer needs grow more complex, Fidelity continues to reinvent, innovate, and transform to meet the challenges of tomorrow’s financial landscape.
 

*Specifically serviced by our Clearing & Custody team within Fidelity Institutional

 

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. To learn more about temporary positions at Fidelity Investments, visit FidelityTalentSource.com.

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Principal Systems Analyst
Fidelity Investments
Durham, NC
Oct 2, 2025
Full-time
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