Job#: 2073687

Job Description:

Position: Product Manager/Owner

Location: Hybrid On-Site Raleigh, North Carolina

Industry: Retail/e-commerce

Type: Direct on W2 Contract to FTE

Contract Pay: W2 $49.13/hr

Must Have Requirements:

• 5+ years Product Management (marketing and digital) experience
• Experience with a Loyalty Management Platforms such as Oracle CrowdTwist and Salesforce Loyalty Cloud-- how points turn into rewards.
• Agile and Scrum is required
• Technical implementation with roadmaps, including integrations with APIs (have worked with those technical teams)
• Strong communications skills

Ideal candidate will also have:

• 2+ years of experience with market data analysis to understand trends (Snowflake, Power BI) - be able to query Snowflake & update dashboards
• Experience with Oracle CrowdTwist and Salesforce Marketing Cloud
• Retail or auto industry experience
• Scrum Certified Product Owner

Overview:

Join the Digital Customer engagement and Loyalty Product Strategy and Execution team and start reimagining the future of automotive marketing for our DIY and Pro customers. The Enterprise Customer Engagement and Loyalty Product team is responsible for strategy and management of marketing products that enable marketing automation, personalization, loyalty, and customer engagement for both DIY and Pro lines of business. This team plays a critical role in customer advocacy and driving bottom line/top-line growth working cross-functionally with eCommerce, Marketing, Sales, and IT organizations. We are seeking an innovative technologist and marketer that is energized by the future of digital marketing and can thrive in ambiguity.

What will you do?

• Develop the product roadmap for email, SMS, and Push marketing working with the product director in line with business goals and enterprise strategy.
• Collaborate closely with cross-functional teams to understand business needs, identify issues, and implement innovative solutions that enhance our marketing capabilities and deliver measurable results.
• Lead the strategic use of Salesforce Marketing Cloud and related Salesforce and vendor products like Validity, Litmus, and Movable Ink that makeup the technology stack.
• Translate business requirements into technical direction for the Agile teams.
• Own epics tied to concrete business objectives that are comprised of clear and actionable user stories. Champion understanding of these stories across the cross-functional matrix organization charged with design, development, and launch.
• Identify opportunities, both for new and existing initiatives, on an ongoing basis. Define initiatives, quantify investment, and return, and communicate these to executive decision makers to secure investment.
• Help define and understand the data ecosystem for audience creation, segmentation, and reporting. Ensure audience segmentation strategies drive and support business goals.
• Work with internal and external vendors incorporate product best practices, and emerging technologies like gen-AI, personalization strategies to drive productivity improvements and campaign efficiencies.
• Utilize data and analytics to develop compelling stories to gain traction with both strategic and tactical plans.
• Contribute to overall product planning, including creation and delivery of Quarterly and annual planning documents. Work with the Director of strategy to ensure that planning documents address growth objectives including revenue, market share, ROI, and profitability across all channels.

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.