Product Owner Consultant - Fusion (Remote)

Baltimore, MD

Job Description

Resp & Qualifications

PURPOSE: 
Serves as a senior authority over Product Owners and product teams, ensuring strategic alignment and clarity. Leverages extensive expertise to lead and manage complex project requirements, introducing innovative tools and best practices. Oversee the development of products to meet the needs of both internal and external clients, establishing and communicating the business value of their development and implementation. Offers strategic insights and guidance on opportunities and risks, supporting clients with informed decision-making.

ESSENTIAL FUNCTIONS:

  • Leads the development of two or more product portfolios and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product managers, product Owners, and scrum teams.
  • Collaborates with senior leaders to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products; coordinates and organizes workshops with product users using the discover and define approach; validates hypothesis and implements best solutions.
  • Drives solutioning and long-term technical roadmap for complex products or products lines, ensuring they align with business goals and market demands.
  • Communicates regularly with Products Managers and Product Owners to implement technical solutions; conducts product training to partners, staff, identifies need for individual/team training opportunities.
  • Manages Product Blacklog(s) for the development teams by using product road mapping and backlog management tools; works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
  • Aides in the development process by attending product refinement, sprint planning, and sprint reviews; contributes to wider initiatives and activities that support and increase customer satisfaction.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.


Licenses/Certifications Upon Hire Preferred:

  • Certified Scrum Product Owner 

Experience: 10 years product owner experience with an in-depth knowledge of agile process and principles and/or product manager experience.

Preferred Qualifications:

  • Medicare/Medicaid and Facets experience 
  • Previous healthcare experience
  • Advanced degree 

Knowledge, Skills and Abilities (KSAs)

  • Proficient in project planning and life cycle development.
  • Excellent communication skills both written and verbal.
  • Proficient in Agile methodologies, principles, and procedures.
  • Ability to use Product KPIs and business metrics to optimize the product.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
  • Able to define and articulate how proposed backlog items drive measurable outcomes, improve Star Ratings, or member retention.
  • Skilled at gathering requirements from key stakeholders to build holistic user stories.
  • Able to respond quickly to shifting regulatory environments or operational blockers, ensuring the team can deliver.
  • Able to identify opportunities to enhance plan design or digital member experience based on competitive benchmarking and emerging models.
  • Skilled at building alignment with stakeholders who have competing priorities.
  • Skilled in advocating for user needs while balancing enterprise constraints.
  • Strong ability to maintain trust with business needs, communicate tradeoffs clearly, and manage expectations.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    Salary Range: $125,840 - $224,939

    Salary Range Disclaimer

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

    Department

    Government Programs Value Stre

    Equal Employment Opportunity

    CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Where To Apply

    Please visit our website to apply: www.carefirst.com/careers

    Federal Disc/Physical Demand

    Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

    PHYSICAL DEMANDS:

    The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

    Sponsorship in US

    Must be eligible to work in the U.S. without Sponsorship

    #LI-LD1 

    PDN-a0642310-6db6-4a9a-9cac-70fb52e18af5

Resp & Qualifications

PURPOSE: 
Serves as a senior authority over Product Owners and product teams, ensuring strategic alignment and clarity. Leverages extensive expertise to lead and manage complex project requirements, introducing innovative tools and best practices. Oversee the development of products to meet the needs of both internal and external clients, establishing and communicating the business value of their development and implementation. Offers strategic insights and guidance on opportunities and risks, supporting clients with informed decision-making.

ESSENTIAL FUNCTIONS:

  • Leads the development of two or more product portfolios and provides workable solutions to satisfy customer and market expectations in close collaboration with stakeholders, Product managers, product Owners, and scrum teams.
  • Collaborates with senior leaders to identify and plan product releases by reviewing milestones with stakeholders; manages the continual development of existing products; coordinates and organizes workshops with product users using the discover and define approach; validates hypothesis and implements best solutions.
  • Drives solutioning and long-term technical roadmap for complex products or products lines, ensuring they align with business goals and market demands.
  • Communicates regularly with Products Managers and Product Owners to implement technical solutions; conducts product training to partners, staff, identifies need for individual/team training opportunities.
  • Manages Product Blacklog(s) for the development teams by using product road mapping and backlog management tools; works closely with testing managers to ensure product functionality is properly tested against business requirements; leads change control processes to reflect project priorities.
  • Aides in the development process by attending product refinement, sprint planning, and sprint reviews; contributes to wider initiatives and activities that support and increase customer satisfaction.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Product Management, Engineering, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.


Licenses/Certifications Upon Hire Preferred:

  • Certified Scrum Product Owner 

Experience: 10 years product owner experience with an in-depth knowledge of agile process and principles and/or product manager experience.

Preferred Qualifications:

  • Medicare/Medicaid and Facets experience 
  • Previous healthcare experience
  • Advanced degree 

Knowledge, Skills and Abilities (KSAs)

  • Proficient in project planning and life cycle development.
  • Excellent communication skills both written and verbal.
  • Proficient in Agile methodologies, principles, and procedures.
  • Ability to use Product KPIs and business metrics to optimize the product.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
  • Able to define and articulate how proposed backlog items drive measurable outcomes, improve Star Ratings, or member retention.
  • Skilled at gathering requirements from key stakeholders to build holistic user stories.
  • Able to respond quickly to shifting regulatory environments or operational blockers, ensuring the team can deliver.
  • Able to identify opportunities to enhance plan design or digital member experience based on competitive benchmarking and emerging models.
  • Skilled at building alignment with stakeholders who have competing priorities.
  • Skilled in advocating for user needs while balancing enterprise constraints.
  • Strong ability to maintain trust with business needs, communicate tradeoffs clearly, and manage expectations.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    Salary Range: $125,840 - $224,939

    Salary Range Disclaimer

    The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

    Department

    Government Programs Value Stre

    Equal Employment Opportunity

    CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Where To Apply

    Please visit our website to apply: www.carefirst.com/careers

    Federal Disc/Physical Demand

    Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

    PHYSICAL DEMANDS:

    The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

    Sponsorship in US

    Must be eligible to work in the U.S. without Sponsorship

    #LI-LD1 

    PDN-a0642310-6db6-4a9a-9cac-70fb52e18af5

About CareFirst BlueCross BlueShield

Named by the Ethisphere Institute as one of the “World’s Most Ethical Companies” for 10 consecutive years.

CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.

Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.

Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.

RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.

COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.

Independent licensee of BCBSA.

Related Jobs

Apply For This Job
Product Owner Consultant - Fusion (Remote)
CareFirst BlueCross BlueShield
Baltimore, MD
Nov 19, 2025
Your Information
First Name *
Last Name *
Email Address *
This email belongs to another account. Please use a diferent email address or Sign In.
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Ace your interview with
AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!

©2025 International Association of Women.
Powered by TalentAlly.