Perform the full-range of specialized clerical and technical duties in support of Certified Nursing Assistant program. This position is under the Nursing Pilot Program Grant.


ESSENTIAL FUNCTIONS:

• Provide technical support and perform a full-range of clerical duties in support of the department or area assigned.  Duties include answering correspondence, report preparation, processing a variety of documents, opening and distributing office mail as appropriate. Handle multiple priorities and tasks simultaneously and makes decisions independently according to established guidelines.  Develop, maintain, and update office procedure manuals. Receive incoming telephone calls; welcome visitors; direct callers and visitors to appropriate personnel.  Respond to questions and provide information to students and the public.  
• Process applications, contracts, student records and/or forms by  verifying information, entering data into computer system, securing appropriate signatures, forwarding to other departments and/or agencies for processing, notifying students and/or employees of their status in the process of requesting additional information according to established policies and procedures.   Assist in implementing program related activities, special sessions or schedules, seminars and workshops in support of the program or area assigned. May be required to interact with administration, program clientele and/or other members of the general public. 
• Retrieve, receive, and compile data from several sources, compare information to verify its completeness and prepares informational and/or statistical reports detailing requisite data according to established guidelines. Organize and transmit information electronically to other agencies and/or departments for processing 
• Track current budget or other fiscal data by posting and/or recording information into various computer programs. Track and monitor office supplies/materials. Process new and/or replenishment orders. Participate in developing bid requests, analyzing and selecting vendors. Order necessary materials and supplies for program and office activities.  Gather and compile financial and statistical information for various reports in accordance with established guidelines. Compare data from several sources to ensure report accuracy.  
• Establish and maintain specialized databases; enter and retrieve data and ensure accuracy of database records.  Create special forms, charts and reports using word processing, spreadsheet and database software. 
• Assist the Program Director in the preparation of catalogs and brochure for promotional mailings.  Obtain mailing lists from appropriate sources, schedule mailing of informational materials, and provide recommendations on program and/or operational modifications or changes to enhance program activities.  Assist in the implementation of marketing the program.  Assist in gathering and preparing materials for pertinent mailings/meetings. Design, update, and submit web page modifications 

SUBSIDIARY FUNCTIONS:
The position may perform other duties commensurate with the functions and level of the position to include participating in committee assignments and the recruitment and retention of students.

EDUCATION/EXPERIENCE:     Associate's Degree (60 credits) and two (2) years of applicable experience 

Preferred Qualifications: Bachelors Degree in Nursing

Part-time up to 19 hours per week.

Background Verification:  As a condition of employment, all candidates accepting an offer of employment for a full-time, part- time, temporary, student worker, or volunteer position, will be required to undergo a background verification.  The check will be conducted by third party agent, backgroundchecks.com.  Employment with Central Arizona College is contingent upon the successful completion of the background verification.  The college does not accept responsibility for information errors reported by backgroundchecks.com during the background process.   The level of the background verification for this position is: Standard level.

All applicants must be at least 18 years of age or older to be considered for this position.

• Knowledge of specific processes, policies, and procedures of office management and workflow procedures to include effective management of workload, i.e. prioritizing, and organizing work.
• Knowledge and skill in various word processing, spreadsheet, database, presentation, and integrated information software, systems, and associated hardware, e.g. personal computers.
• Skill in gathering, compiling, and presenting information in oral and/or written form.
• Effective communication skills, both oral and written; must have outstanding customer service skills.
• Strong interpersonal skill as applied to interaction with culturally diverse populations, college administrators, faculty, staff, students, and the public.
• Ability to work independently and as a member of a team in accomplishing tasks.
• Ability to analyze situations, develop solutions, and make independent decisions based on established guidelines.
• Skill in processing a variety of financial and non-financial transactions, verify accuracy, match against documentation, code to proper account, prepare necessary forms or reports, post transactions, and reconcile and retrieve information as needed.
• Knowledge and skills in the techniques of desktop publishing used in designing program brochures, marketing materials, flyers, advertisements and newsletters pertaining to the program, and marketing practices used in promoting programs.

INTERPERSONAL SKILLS:
Important Level Interpersonal Skills:  Position engages in or requires some or all of the following:  Alternative or combined human relations skills in understanding other people and influencing their behavior in order to achieve job objectives;  Must have skills of persuasiveness or assertiveness, as well as sensitivity to other person's point of view in order to influence their behavior, change an opinion, or turn a situation around; Provides direction, consultation, and/or training; Deals with confidential information; Has moderate level of contact with students, program participants, and/or the public.
 
PHYSICAL REQUIREMENTS:
Duties performed causes light fatigue of eyes, fingers, or other faculties as a result of repetitive motion and/or long periods of standing or sitting.  Duties require little physical effort in work with light to moderate (up to 20lbs) easy to handle materials.

CAC is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. CAC strictly prohibits and does not tolerate discrimination on the basis of the following protected classes and/or characteristics, in all of its operations, programs and activities, including but not limited to employment, promotion, admissions and access to all career and technical programs: race, color, religion, creed, national origin or ancestry, ethnicity, sex, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. For more information contact: Laura Shepherd, Title IX Coordinator at 520-494-5106 or titleix@centralaz.edu; Section 504/ADA Coordinator at studentaccessibility@centralaz.edu or Human Resources at human.resources@centralaz.edu.

We acknowledge that our institution, Central Arizona College, occupies ancestral lands of the Huhugam (HU-hu-gum), who lived and farmed along the Gila River Basin centuries ago. We thank the Native communities and descendants of these Indigenous people whose stewardship of the land and waterways allows us to be here now: the San Carlos Apache Tribe, Tohono O’odham (THO’-oh-no  OH’-oh-thum) Nation, Ak-Chin (AK-Chin) Indian Community,? and the Gila River Indian Community, which is comprised of the Akimel O’odham (A-kee-med/r OH-oh-thum) (Pima) and the PEE-Posh (Maricopa) tribes. Indigenous people from other Native nations also reside in Pinal County. Arizona is home to 22 federally recognized Tribes. All have made innumerable contributions to our region.?

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