Program Specialist

Durham, NC
Full-Time

Job Description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a Volunteer Transportation Specialist, you would provide functional support to build, sustain and energize the departmental and/or volunteer workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. Collaborate with function leads to support the implementation of sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery. Support the implementation of departmental programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

  • Participate in volunteer workforce planning within assigned area.

  • Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the volunteer recruitment and engagement cycle.

  • Engage volunteers as equal team members with specific responsibilities. Support the workforce engagement team.

  • Assist with the training and skill development of volunteers to enable mission delivery.

  • Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served.

  • Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement.

  • May support mission related components by implementing sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery.

Standard Schedule: (Monday-Friday). 7:00am - 5:00 pm. With the expectation to do occasional site visits to all of the NC distribution sites.

Pay Information: Salary $53,000.00

WHAT YOU NEED TO SUCCEED:

  • Education: Bachelor's degree required.

  • Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

  • Management Experience: N/A

  • Skills & Abilities: Ability to work on a team. Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal, and written communication skills. Develop project plans and budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. Familiarity with federal, state, and local employment laws.

  • Travel: Travel may be required.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

  • Medical, Dental Vision plans

  • Health Spending Accounts & Flexible Spending Accounts

  • PTO: Starting at 15 days a year; based on type of job and tenure

  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

  • 401K with up to 6% match

  • Paid Family Leave

  • Employee Assistance

  • Disability and Insurance: Short + Long Term

  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

PDN-a02de735-8a07-4bc8-9f27-b0011d535edb

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As a Volunteer Transportation Specialist, you would provide functional support to build, sustain and energize the departmental and/or volunteer workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. Collaborate with function leads to support the implementation of sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery. Support the implementation of departmental programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

  • Participate in volunteer workforce planning within assigned area.

  • Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the volunteer recruitment and engagement cycle.

  • Engage volunteers as equal team members with specific responsibilities. Support the workforce engagement team.

  • Assist with the training and skill development of volunteers to enable mission delivery.

  • Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served.

  • Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement.

  • May support mission related components by implementing sound workforce engagement principles and practices to build effective teams in areas of operations and program service delivery.

Standard Schedule: (Monday-Friday). 7:00am - 5:00 pm. With the expectation to do occasional site visits to all of the NC distribution sites.

Pay Information: Salary $53,000.00

WHAT YOU NEED TO SUCCEED:

  • Education: Bachelor's degree required.

  • Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

  • Management Experience: N/A

  • Skills & Abilities: Ability to work on a team. Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal, and written communication skills. Develop project plans and budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. Familiarity with federal, state, and local employment laws.

  • Travel: Travel may be required.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

  • Medical, Dental Vision plans

  • Health Spending Accounts & Flexible Spending Accounts

  • PTO: Starting at 15 days a year; based on type of job and tenure

  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

  • 401K with up to 6% match

  • Paid Family Leave

  • Employee Assistance

  • Disability and Insurance: Short + Long Term

  • Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

PDN-a02de735-8a07-4bc8-9f27-b0011d535edb

About American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

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Apply For This Job
Program Specialist
American Red Cross
Durham, NC
Oct 23, 2025
$53,000 a year
Full-time
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