Project Coordinator - Operational Excellence
Job Description
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Project Coordinator supports the planning, execution, and monitoring of process improvement initiatives that drive quality, efficiency, and patient experience across the organization. This role works closely with the Process Improvement, Patient Experience, and Volunteer Services teams to ensure deliverables are met on time, within scope, and aligned with organizational goals.
Responsibilities:
- Coordinate day-to-day activities for multiple departments: Patient Experience, Volunteer Services, Process Improvement and Spiritual Care.
- Develop and maintain project schedules, action item trackers, and meeting agendas.
- Manage large databases for accuracy and relevance.
- Gather, organize, and analyze data to support project decisions and measure outcomes.
- Prepare progress reports, presentations, and status updates for leadership.
- Facilitate communication between departments, ensuring stakeholders are informed and engaged.
- Support event planning for improvement initiatives.
- Track risks, issues, and dependencies.
- Assist in standardizing tools, templates, and processes.
Other information:
Required
- Proficiency in Microsoft Office Suite and project management tools.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities.
- Excellent written and verbal communication skills.
Preferred
- Bachelor’s degree in Business, Healthcare Administration, or related field (or equivalent experience)
- 1–3 years of project coordination or administrative support experience, preferably in healthcare or process improvement.
- Experience with Lean, Six Sigma, or other process improvement methodologies.
- Familiarity with healthcare operations, quality improvement, or patient experience.
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Operational Excellence
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Project Coordinator supports the planning, execution, and monitoring of process improvement initiatives that drive quality, efficiency, and patient experience across the organization. This role works closely with the Process Improvement, Patient Experience, and Volunteer Services teams to ensure deliverables are met on time, within scope, and aligned with organizational goals.
Responsibilities:
- Coordinate day-to-day activities for multiple departments: Patient Experience, Volunteer Services, Process Improvement and Spiritual Care.
- Develop and maintain project schedules, action item trackers, and meeting agendas.
- Manage large databases for accuracy and relevance.
- Gather, organize, and analyze data to support project decisions and measure outcomes.
- Prepare progress reports, presentations, and status updates for leadership.
- Facilitate communication between departments, ensuring stakeholders are informed and engaged.
- Support event planning for improvement initiatives.
- Track risks, issues, and dependencies.
- Assist in standardizing tools, templates, and processes.
Other information:
Required
- Proficiency in Microsoft Office Suite and project management tools.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities.
- Excellent written and verbal communication skills.
Preferred
- Bachelor’s degree in Business, Healthcare Administration, or related field (or equivalent experience)
- 1–3 years of project coordination or administrative support experience, preferably in healthcare or process improvement.
- Experience with Lean, Six Sigma, or other process improvement methodologies.
- Familiarity with healthcare operations, quality improvement, or patient experience.
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Operational Excellence
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
About UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.
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