Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Quality Engineers are core delivery team members responsible for the validation of functional and nonfunctional requirements implemented by a team. They are responsible for decomposing the functional and technical requirements created by Product Owners and Systems Analysts into test scripts. Quality Engineers raise defects as issues are identified and support the remediation process with teams.

Costco IT is seeking an individual to join our Global Hearing Aid department. This position is essential for driving the quality assurance strategy across our critical Global Warehouse Solutions units (Hearing Aid, Optical and CWT), focusing on functional and non-functional requirements validation.

This position will strategically decompose requirements (Gaps, User Stories) into comprehensive test case scenarios. Design, develop and maintain test automation and manual scripts to ensure consistent, efficient coverage. They will conduct thorough review of all release notes and follow the Costco QA Software Development Life Cycle (SDLC) Standards. Proactively raise defects and drive the remediation process by collaborating closely with our vendors, business partners and IT development teams to ensure timely resolution. The Global Hearing Aid Quality Engineer will have to work independently and as part of various teams in the IT Department.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Defines the testing strategy and approach to validate new or enhanced functionality implemented by teams

• Collaborates with team members to decompose functional and nonfunctional requirements into test scripts and scenarios

• Determines test dependencies including QA test environment, QA tools, training, build and deployment plans, intra-team dependencies, and communication processes.

• Provides accurate project estimates for assigned tasks as required by the Product Owner.

• Participates in requirement gathering sessions and gives input on requirement and design documents.

• Reviews requirements for assigned projects and creates test cases scenarios as applicable.

• Works closely with the Product Ownership Team and Scrum Master on test results and testing required code changes.

• Works with off-site or Vendor Development teams to ensure software is adequately tested and up to Costco’s Business requirements. (No on-site development).

• Develops, modifies and executes manual tests for scenarios that cannot be automated.

• Develops and executes test automation scripts and extends the existing framework.

• Manages and grooms the automated and manual test suites regularly to ensure proper balance between.

• Creates test data to support the execution of functional and nonfunctional testing activities.

• Prepares and delivers video demonstrations of testing to Business Stakeholders for each development cycle.

• Analyzes test results to identify defects, ensures features and User Stories work as expected and recommends corrective action as appropriate.

• Maintains documentation of test results to assist in debugging and modification of software.

• Identifies and documents software defects in HP-ALM and Vendor systems.

• Consults and provides feedback for resolution of problems.

• Establishes and evolves formal QA processes and standards, and ensures that industry's best practices are consistently maintained on project.

• Abides by and follows software quality assurance standards, processes and controls as it pertains to Software Development Life Cycle (SDLC).

• Develops, applies, and maintains quality standards for company products.

• Able to support off hours work as required including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.

REQUIRED

• Minimum 6 years’ software quality assurance experience.

• Minimum 6 years’ hands-on experience using industry standard software QA tools, preferably HP-ALM, Jira etc.

• Minimum 6 years’ experience working with Software Quality Assurance methodologies and processes.

• Minimum 6 years’ experience using Automation tools like Ranorex, Jenkins, SauceLabs, Splunk, Selenium etc.

• Minimum 5 years’ experience using with different scripting languages C#, Java, JavaScript, Python etc in the test automation process.

• Minimum 5 years’ experience working in an Agile environment, Waterfall, and/or Kanban environment.

• Minimum 4 years’ experience with Oracle or MS SQL Server or DB2 and the ability to write SQL queries using table joins.

• Ability to digest and understand complex and/or ambiguous user requirements and construct test cases to validate them.

• Strong knowledge of SDLC and SQA methodology as well as experience testing on Agile or DevOps teams.

• Solid understanding of build tools and software configuration management standards.

• Excellent troubleshooting, analytical, and problem-solving skills.

• Strong organizational skills.

• Ability to work within a team environment.

• Communicates technical issues clearly in written and oral forms.

• Ability to multi-task in a fast paced, dynamic environment.

• Must be detail-oriented and capable of working in an environment with changing priorities.

• Strong work ethic, positive attitude & excellent collaboration skills.

Recommended

• Experience with web UI testing and backend testing

• Experience with automation for test, integration, and build/release.

• SQA experience working within an iterative development framework.

• Knowledge and experience with AZ-900: Microsoft Azure Fundamentals.

• Knowledge and experience with XML, web-based services.

• Working knowledge of HP ALM and Google Suite.

• Familiarity working with Vendors for QA testing, defect management, and troubleshooting.

• Analytical thinker possessing strong problem solving and decision-making skills.

• Must be able to work nights/weekends as necessary.

• Degree in computer science or related technical field preferred.

• Familiarity with Costco Pharmacy, Optical, or Hearing Aid business or similar.

• Familiarity with POS systems and testing.

• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Required Documents

● Cover Letter

● Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Level 1 - $85,000 - $110,000

Level 2 - $105,000 - $135,000

Level 3 - $130,000 - $160,000

Level SR - $150,000 - $190,000, Bonus and Restricted Stock Unit (RSU) eligible

Level Staff - $180,000 - $225,000, Bonus and Restricted Stock Unit (RSU) eligible

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas.