Quality Management Internship - Bachelor Level - Spring 2026
Quality Management Internship - Bachelor Level - Spring 2026
Job Description
Quality Management (QM) Bachelor’s Level Intern – Spring 2026
We’re seeking a highly organized, detail-oriented Bachelor’s level intern with strong writing and analytical skills to join our dynamic Quality Management (QM) team. This is a unique opportunity to gain hands-on experience in health policy, quality improvement, and data-driven decision-making across a leading behavioral healthcare organization.
About the Quality Management Department
Riverside’s Quality Management Department oversees care for more than 40,000 individuals each year. Our team monitors incidents, conducts investigations, manages the Human Rights system, coordinates quality improvement initiatives, and maintains program policies across a wide range of services.
As a Quality Management Intern, you’ll work on meaningful projects that directly support Riverside’s mission to deliver safe, high-quality care while ensuring regulatory compliance.
What You’ll Do
As part of our collaborative team, you’ll engage in projects that drive meaningful quality improvements throughout the organization, including:
- Reviewing, classifying, and entering data from multiple sources into the Quality Management database system to support accurate reporting and analysis
- Developing and revising QM fact sheets distributed organization-wide to promote clarity and consistency on a range of quality-related topics
- Supporting Continuous Quality Improvement (CQI) initiatives, such as providing data support and contributing to Riverside’s annual satisfaction survey reporting
- Collaborating on a Human Rights Systems improvement initiative, helping to strengthen processes that uphold client rights
Internship Details
- Schedule: Flexible, 10–20 hours per week (hybrid)
- Start Date: January 2026
- Compensation: Unpaid; ideal for students seeking course credit
- Orientation: Attendance at New Employee Orientation is required prior to starting
Required Skills
- Exceptional writing and communication abilities
- Strong organizational skills with keen attention to detail
Required Experience
- Currently enrolled in a Bachelor Degree program
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
Quality Management (QM) Bachelor’s Level Intern – Spring 2026
We’re seeking a highly organized, detail-oriented Bachelor’s level intern with strong writing and analytical skills to join our dynamic Quality Management (QM) team. This is a unique opportunity to gain hands-on experience in health policy, quality improvement, and data-driven decision-making across a leading behavioral healthcare organization.
About the Quality Management Department
Riverside’s Quality Management Department oversees care for more than 40,000 individuals each year. Our team monitors incidents, conducts investigations, manages the Human Rights system, coordinates quality improvement initiatives, and maintains program policies across a wide range of services.
As a Quality Management Intern, you’ll work on meaningful projects that directly support Riverside’s mission to deliver safe, high-quality care while ensuring regulatory compliance.
What You’ll Do
As part of our collaborative team, you’ll engage in projects that drive meaningful quality improvements throughout the organization, including:
- Reviewing, classifying, and entering data from multiple sources into the Quality Management database system to support accurate reporting and analysis
- Developing and revising QM fact sheets distributed organization-wide to promote clarity and consistency on a range of quality-related topics
- Supporting Continuous Quality Improvement (CQI) initiatives, such as providing data support and contributing to Riverside’s annual satisfaction survey reporting
- Collaborating on a Human Rights Systems improvement initiative, helping to strengthen processes that uphold client rights
Internship Details
- Schedule: Flexible, 10–20 hours per week (hybrid)
- Start Date: January 2026
- Compensation: Unpaid; ideal for students seeking course credit
- Orientation: Attendance at New Employee Orientation is required prior to starting
Required Skills
- Exceptional writing and communication abilities
- Strong organizational skills with keen attention to detail
Required Experience
- Currently enrolled in a Bachelor Degree program
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
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