Quality Solutions Manager
Job Description
Job Summary
JOB SUMMARYAct as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives.
Responsible for analysis of problems identified by leadership and independently recommending and implementing solutions.
Job Description
MAJOR RESPONSIBILITIES
- Resolve urgent and complex customer quality issues in a timely and professional manner.
- Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
- Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
- Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our customers.
- Analyze customer specific quality data and map engagement strategies to address quality trends.
- Troubleshoot potential quality trends related to Medline products.
- Present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.
Basic Qualifications:
Education
- Bachelors Degree
Relevant Work Experience:
- At least 5 years of experience quality, marketing, or related field.
- At least 2 years’ experience in project management.
Additional:
- Experience communicating technical information to non-technical audiences.
- Experience completing assignments and projects within tight timeframes.
- Experience coordinating concurrent projects and managing competing priorities and critical deadlines.
- Position requires travel up to 25% of the time for business purposes (within state and out of state).
- Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
Preferred Qualifications:
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$79,560.00 - $115,440.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Job Summary
JOB SUMMARYAct as the liaison between quality departments (clinical, supplier quality, and post-market surveillance) as well as product division departments (sales, marketing, and purchasing) to prioritize and implement quality initiatives.
Responsible for analysis of problems identified by leadership and independently recommending and implementing solutions.
Job Description
MAJOR RESPONSIBILITIES
- Resolve urgent and complex customer quality issues in a timely and professional manner.
- Ability to effectively organize work in the face of shifting priorities. Anticipates and takes action on what needs to be done to ensure projects are completed.
- Lead risk analysis activities for new and existing products and services; provide insight and review with client and leadership.
- Develop, initiate and implement innovative and effective quality programs and solutions to improve quality outcomes for our customers.
- Analyze customer specific quality data and map engagement strategies to address quality trends.
- Troubleshoot potential quality trends related to Medline products.
- Present to current and potential Medline customers, sales reps, and division leadership to promote Medline quality initiatives.
Basic Qualifications:
Education
- Bachelors Degree
Relevant Work Experience:
- At least 5 years of experience quality, marketing, or related field.
- At least 2 years’ experience in project management.
Additional:
- Experience communicating technical information to non-technical audiences.
- Experience completing assignments and projects within tight timeframes.
- Experience coordinating concurrent projects and managing competing priorities and critical deadlines.
- Position requires travel up to 25% of the time for business purposes (within state and out of state).
- Proficient in Microsoft Applications (Excel, Word, PowerPoint) and computer system technology.
Preferred Qualifications:
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$79,560.00 - $115,440.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
About Medline Industries
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its unique offering of world-class products, supply chain resilience and clinical practice expertise, Medline delivers improved clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs 43,000 people worldwide and operates in over 100 countries and territories.
It has always been Medline's intention and purpose to create a great place to work for everyone. We believe tapping into the richness of our employees' diversity allows us to find innovative solutions for our customers, who themselves represent a diverse group both in the U.S. and around the world. The Belonging and Engagement team at Medline is dedicated to fostering an inclusive and supportive workplace culture. We focus on creating opportunities for employees to feel seen, supported, and connected through initiatives like Employee Resource Groups (ERGs), cultural awareness events, new hire engagement, and leadership training.
Every hour of every day, healthcare professionals rely on Medline to help them do their job. Our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you're a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Together, we make healthcare run better.
For more on all things Belonging at Medline Industries, check out our home page here.
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