Regional Director of Residential Services *Internal Only*
Regional Director of Residential Services *Internal Only*
Job Description
Riverside Community Care
Love what you do!
Regional Director of Residential Services *Internal Only*
Exciting opportunity to join Riverside Community Care as the Regional Director of Residential Services for our Developmental and Cognitive Services Division!
The Regional Director of Residential Services is responsible for the overall leadership, management, and performance of the Southern Region of residential and support programs, encompassing multiple program clusters. This role ensures that services are delivered in alignment with the mission of Riverside Community Care and in full compliance with Department of Developmental Services (DDS) Survey & Certification standards, DDS regulations, and all applicable state guidelines and internal Riverside policies and procedures. The Regional Director provides strategic oversight, operational leadership, and support to ensure program quality, staff development, regulatory readiness, and a values-driven culture across the region.- Responsible for hiring, supervising and managing Program Directors and other levels of staffing
- Develops annual budget with Vice President. Monitors revenue and expenses to ensure spending is within budget limits
- Ensures that the Program Directors are creating a culture of active treatment, and person-centered planning
- Ensures education in relevant areas for individuals, families and to significant other involved persons
- Regional Director of Residential Services is responsible for promoting a workplace that protects the health and safety of individuals, staff and visitors
Schedule: Monday - Friday 9am-5pm (40 hours)
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Excellent organizational, verbal and written communication skills
- Must have valid driver’s license and regular access to a reliable vehicle required
Required Experience
- Bachelor’s degree in a related field required, Master's degree preferred
- At least six years related experience including at least four years in a supervisory and management capacity required
Riverside Community Care
Love what you do!
Regional Director of Residential Services *Internal Only*
Exciting opportunity to join Riverside Community Care as the Regional Director of Residential Services for our Developmental and Cognitive Services Division!
The Regional Director of Residential Services is responsible for the overall leadership, management, and performance of the Southern Region of residential and support programs, encompassing multiple program clusters. This role ensures that services are delivered in alignment with the mission of Riverside Community Care and in full compliance with Department of Developmental Services (DDS) Survey & Certification standards, DDS regulations, and all applicable state guidelines and internal Riverside policies and procedures. The Regional Director provides strategic oversight, operational leadership, and support to ensure program quality, staff development, regulatory readiness, and a values-driven culture across the region.- Responsible for hiring, supervising and managing Program Directors and other levels of staffing
- Develops annual budget with Vice President. Monitors revenue and expenses to ensure spending is within budget limits
- Ensures that the Program Directors are creating a culture of active treatment, and person-centered planning
- Ensures education in relevant areas for individuals, families and to significant other involved persons
- Regional Director of Residential Services is responsible for promoting a workplace that protects the health and safety of individuals, staff and visitors
Schedule: Monday - Friday 9am-5pm (40 hours)
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Learn more about our benefits and culture:
Hear what employees think about working for Riverside!
Required Skills
- Excellent organizational, verbal and written communication skills
- Must have valid driver’s license and regular access to a reliable vehicle required
Required Experience
- Bachelor’s degree in a related field required, Master's degree preferred
- At least six years related experience including at least four years in a supervisory and management capacity required
About Riverside Community Care
A community-based non-profit organization serving more than 40,000 people a year in Massachusetts, Riverside Community Care offers a wide range of mental healthcare, developmental and brain injury services, early childhood and youth programs, addiction treatment, trauma response, and more. And our digital learning platforms extend our reach to more than one million people around the globe, providing tools for education, prevention, and crisis management.
We are dedicated to: Children, youth, and families needing mental healthcare, early intervention services, family support, and care coordination services.
Individuals with mental health needs seeking counseling and/or medication, emergency psychiatric services, employment, and housing support.
Those with developmental disabilities, brain injury, or autism, needing residential services, employment assistance, or support services.
Families and children who have experienced domestic violence.
Schools, colleges, workplaces, and communities seeking to address mental health issues, substance use, and suicide risk.
Organizations and communities facing the aftermath of a tragic event such as a teen suicide or natural disaster.
We partner with local hospitals and physicians, and work with most insurers and MassHealth in support of individual and collective goals.
Our staff are remarkable, compassionate people who are proud of the work they do to improve people’s lives and are up for any challenge.
You can count on Riverside when you or someone you know needs help.
We take your trust seriously and work hard to make a difference by delivering integrated, quality care.
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