Location: Remote - MUST BE ABLE TO WORK PST HOURS

Job Summary:

The Salesforce Release Manager is responsible for overseeing the end-to-end release process of Salesforce solutions across multiple environments. This role ensures that updates, enhancements, and new features are delivered smoothly, securely, and efficiently from development to production, maintaining system stability and integrity. The ideal candidate will have a strong background in Salesforce administration or development, DevOps practices, and release management processes.

Key Responsibilities:

Release Planning & Coordination

• Develop and manage release schedules and plans.

• Coordinate with developers, admins, QA, operations, and business stakeholders to ensure timely and successful releases.

• Manage the end-to-end release lifecycle across teams and environments.

Environment Management

• Maintain and manage multiple Salesforce environments (e.g., Dev, QA, UAT, Production).

• Ensure proper version control and configuration management across environments.

Deployment Execution

• Use tools like Gearset, Copado, Jenkins, Salesforce CLI for automated deployments.

• Monitor and troubleshoot deployment issues, ensuring minimal downtime and disruption.

Version Control & CI/CD

• Manage version control systems (e.g., Git, Bitbucket, GitHub).

• Implement and maintain CI/CD pipelines for automated deployments.

Governance & Compliance

• Enforce release governance policies and ensure compliance with organizational change management protocols.

• Maintain documentation for release notes, deployment plans, rollback procedures, and logs.

Change Management

• Oversee the deployment of configuration changes, customizations, and integrations.

• Ensure alignment with change management policies and procedures.

Documentation & Communication

• Maintain release documentation and logs.

• Communicate release status, risks, and issues to stakeholders.

Continuous Improvement

• Identify opportunities to streamline and improve the release process.

• Stay current with Salesforce platform updates, DevOps trends, and best practices.

Qualifications:

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field.

• 5+ years of experience in Salesforce administration, development, or release management.

• 3+ years of experience in a consulting environment

Technical Skills

• Proficiency with Salesforce metadata, change sets, and deployment tools.

• Experience with version control systems and CI/CD pipelines.

• Hands-on experience with Copado - Required, Gearset, Jenkins, Salesforce CLI, and VS Code.

• Familiarity with Agile/Scrum methodologies.

• Proficiency in Salesforce development tools (Apex, Visualforce).

Certifications (Preferred)

• Salesforce Certified Administrator

• Salesforce Certified Platform App Builder

• Copado Certified

• Salesforce DevOps Center Certified

Soft Skills

• Strong organizational and project management skills.

• Excellent communication and stakeholder management abilities.

• Analytical mindset with a focus on problem-solving and continuous improvement.

• Ability to work collaboratively across teams.

Preferred Tools & Technologies

• Salesforce DevOps Center, Gearset, Copado, Jenkins

• Bitbucket/GitHub, Jira, Confluence, ServiceNow

• Salesforce CLI, VS Code

About Mphasis:

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.

Skills

Copado & Salesforce

Equal opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.