Renewal Sales Representative (36238-TYUN)

Natick, MA

Job Description

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

Every day we are having conversations with our customers who are changing the way we live, work and play! Our tools are helping our customers: enhance the environment; improve the health and well-being of people all over the world; create the products and services that keep us on the cutting edge of technology, today and tomorrow! As a Renewal Sales Representative, you will focus on driving revenue growth through optimizing customer conversations regarding our maintenance renewal programs and products. You will work on a small team of renewal sales representatives that are aligned with multiple sales representatives, in a team selling environment, to achieve individual and/or team goals. As a Renewal Sales Representative, you will be part of the conversations that are helping to enhance the world around us!


Hybrid work schedule, based in Natick, MA

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

  • Grow revenue through attaining or exceeding maintenance renewal revenue goals.

  • Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.

  • Proactively contact customers and explain the product and support benefits of continuing maintenance services.

  • Educate customers on purchasing options via web store and consolidations

  • Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.

  • Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.

  • Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.

  • Demonstrate strong forecasting and funnel management of your assigned territory.

  • Contribute to and support the territory plans in conjunction with sales representatives.

  • Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.


Qualifications

  • Demonstrated success understanding business objectives and meeting or exceeding goals.

  • General understanding of contracts and terms specific to maintenance renewals.

  • Good negotiation skills

  • Strong time management and prioritization skills

  • Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.

  • Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle.

  • Ability to work well both independently and within a team environment.


Required Qualifications
  • A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.

  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.

  • Visa sponsorship will not be provided for this position.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9ff4b00b-2c9d-4a1c-aea2-9905f05d3ca4
Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

Every day we are having conversations with our customers who are changing the way we live, work and play! Our tools are helping our customers: enhance the environment; improve the health and well-being of people all over the world; create the products and services that keep us on the cutting edge of technology, today and tomorrow! As a Renewal Sales Representative, you will focus on driving revenue growth through optimizing customer conversations regarding our maintenance renewal programs and products. You will work on a small team of renewal sales representatives that are aligned with multiple sales representatives, in a team selling environment, to achieve individual and/or team goals. As a Renewal Sales Representative, you will be part of the conversations that are helping to enhance the world around us!


Hybrid work schedule, based in Natick, MA

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.


Responsibilities

  • Grow revenue through attaining or exceeding maintenance renewal revenue goals.

  • Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.

  • Proactively contact customers and explain the product and support benefits of continuing maintenance services.

  • Educate customers on purchasing options via web store and consolidations

  • Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.

  • Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.

  • Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.

  • Demonstrate strong forecasting and funnel management of your assigned territory.

  • Contribute to and support the territory plans in conjunction with sales representatives.

  • Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.


Qualifications

  • Demonstrated success understanding business objectives and meeting or exceeding goals.

  • General understanding of contracts and terms specific to maintenance renewals.

  • Good negotiation skills

  • Strong time management and prioritization skills

  • Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.

  • Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle.

  • Ability to work well both independently and within a team environment.


Required Qualifications
  • A bachelor's degree and 2 years of experience (or equivalent experience) with one year in a customer facing role is required.

  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.

  • Visa sponsorship will not be provided for this position.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9ff4b00b-2c9d-4a1c-aea2-9905f05d3ca4

About MathWorks

MathWorks is the leading developer of mathematical computing software. MATLAB, the language of engineers and scientists, is a programming environment for algorithm development, data analysis, visualization, and numeric computation. Simulink is a block diagram environment for simulation and Model-Based Design of multidomain and embedded engineering systems. Engineers and scientists worldwide rely on these product families to accelerate the pace of discovery, innovation, and development in automotive, aerospace, electronics, financial services, biotech-pharmaceutical, and other industries. MATLAB and Simulink are also fundamental teaching and research tools in the world's universities and learning institutions. Founded in 1984, MathWorks employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA.

Mission: Our goal is to change the world by accelerating the pace of discovery, innovation, development, and learning in engineering and science.

We work to provide the ultimate computing environment for technical computation, visualization, design, simulation, and implementation. We use this environment to provide innovative solutions in a wide range of application areas.


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Renewal Sales Representative (36238-TYUN)
MathWorks
Natick, MA
Sep 24, 2025
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